Job Description

Job responsibilities

• Develop and maintain strong relationships with key accounts, ensuring client satisfaction and long-term partnerships.
• Act as the primary point of contact for assigned accounts, addressing client inquiries, concerns, and requests in a timely and professional manner.
• Collaborate with internal teams to create and execute tailored strategies that meet client objectives and align with the school's goals.
• Identify opportunities for account growth and cross-selling of services, contributing to revenue generation and business development.
• Prepare and deliver compelling presentations, proposals, and reports to clients and stakeholders.
• Monitor and analyze account performance metrics, providing insights and recommendations for continuous improvement.
• Coordinate and oversee the execution of client projects, ensuring timely delivery and adherence to quality standards.
• Stay updated on industry trends, competitor activities, and market developments to provide strategic input and maintain a competitive edge.
• Assist in the development and implementation of marketing campaigns and initiatives to enhance brand visibility and client engagement.
• Ensure compliance with company policies, procedures, and ethical standards in all client interactions.

Job requirements:

• Bachelor’s degree in Business Administration, Marketing, Communications, or a related field.
• Proven experience in account management, client relations, or a similar role, preferably in the education or service industry.
• Strong interpersonal and communication skills, with the ability to build rapport and maintain professional relationships.
• Excellent organizational and time management abilities, with a keen attention to detail.
• Demonstrated ability to manage multiple accounts and projects simultaneously while meeting deadlines.
• Proficiency in Microsoft Office Suite and CRM software; familiarity with digital marketing tools is a plus.
• Analytical mindset with the ability to interpret data and provide actionable insights.
• Self-motivated, proactive, and results-oriented, with a strong sense of accountability.
• Ability to work collaboratively in a team environment and adapt to a dynamic work setting.
• Knowledge of the education sector and international school operations is an advantage.