Job Description

CEVA Logistics provides global supply chain solutions to connect people, products, and providers all around the world. Present in 170+ countries and with more than 110,000 employees spread over 1,500 sites, we are proud to be a Top 5 global 3PL.

We believe that our employees are the key to our success. We want to engage and empower our diverse, global team to co-create value with our customers through our solutions in contract logistics and air, ocean, ground, and finished vehicle transport. That is why CEVA Logistics offers a dynamic and exceptional work environment that fosters personal growth, innovation, and continuous improvement.

DARE TO GROW! Join CEVA Logistics, and you will be part of a team that values imagination and continued learning and is committed to excellence in everything we do. Join us in our mission to shape the future of global logistics. As we continue growing at a fast pace, will you “Dare to Grow” with us?

Position Title: Ground Transborder Specialist II
Division: Operations
Department: Transportation Operations
Location: Tlaquepaque-Guadalajara, CEVA FM Mexico

This role is a vital part of our ground and rail family within the logistics sector, focusing on the effective operation and management of cross-border land transportation services. You will be responsible for ensuring that all internal procedures and guidelines are diligently followed to meet customers' requirements and operational excellence.

Purpose of the Role

As a Ground Transborder Specialist II, you will take ownership of the operation and administration of transborder ground services in Mexico, overseeing the end-to-end execution of transportation activities. Your role directly supports the supply chain and transportation processes, ensuring compliance with internal policies and alignment with customer expectations.

Key Responsibilities

• Coordinate, schedule, and monitor land shipments both domestically and crossborder. This includes managing logistics timelines and ensuring proper execution in line with service standards.
• Administer the financial and administrative aspects of operations, including collecting supporting documents, generating customer invoices, and managing payment provisions for suppliers.
• Assist in guaranteeing that supply chain and transportation processes meet service level agreements with customers, facilitating seamless and reliable delivery.
• Maintain financial control of assigned clients, ensuring operational profitability by monitoring costs and opportunities for cost optimisation.
• Prepare and present key performance indicators (KPIs). Design and implement improvement plans in collaboration with clients and suppliers to enhance service quality and operational efficiency.
• Review, complete, and manage documentation and databases related to transport logistics, ensuring accuracy and compliance with regulations.
• Provide support in investigative tasks related to transport and logistics issues, proposing practical recommendations to resolve challenges.
• Support the review and implementation of company policies, procedures, and programs pertaining to transportation and logistics, aligning operational needs with organisational objectives.
• Perform additional assigned duties that contribute to the overall success of the transportation operations team.

Reporting Structure

This position reports directly to the Ground Operations Supervisor. There are no direct reports under this role.

Collaborative Relationships

You will work closely with all departments involved in terrestrial logistics processes. This collaboration is essential to ensure operational alignment, timely communication, and successful execution of logistics services.

Knowledge, Experience, and Skills

• Education: Bachelor's degree in Logistics, Transport Engineering, International Business, or related fields.
• Experience: 2 to 3 years of demonstrated experience in domestic and crossborder land logistics, with a strong understanding of service providers, vehicle types, and scope of services offered.
• Technical Knowledge: Practical expertise in ground logistics operations, documentation control, and applicable transit regulations for various transportation modes is essential.
• Language Skills: Advanced English proficiency is required to manage international communications effectively.
• Competencies: Strong teamwork skills, organisational abilities, negotiation aptitude, results orientation, proactivity, analytical thinking, and attention to detail.

What We Offer

Joining CEVA FM Mexico means becoming part of a dynamic and innovative team that values professional development and operational excellence. We provide a collaborative work environment where your expertise will contribute directly to improving logistics solutions and customer satisfaction. You will have opportunities to influence strategic operational processes, grow your professional skills, and be part of an internationally recognised logistics organisation.

We are committed to diversity, equity, and inclusion, welcoming individuals from varied backgrounds who share our passion for logistics excellence and innovation.

As a global organization, and as part of the CMA CGM Group, diversity is critical to our business success; only when we can reflect the cultures, languages, behaviors and local knowledge of our customers, we can succeed. By employing people with different experiences and abilities, we expand our knowledge and increase our creativity and innovation.

Please note: Legitimate CEVA Logistics recruitment processes include communication with candidates through recognized professional networks, such as LinkedIn or via an official company email address: firstname.lastname@cevalogistics.com. We recommend that you do not respond to unsolicited business propositions and/or offers from people with whom you are unfamiliar.