Job Description

Job Location: Contour Home Based - Smyrna, TN 37167

Position Type: Full TimeEducation Level: High School

Travel Percentage: Road Warrior

Job Shift: Any

Job Category: Installation - Maint - RepairContour is a long-established aviation services company with a diverse range of capabilities. At Contour, our core values guide every action and decision. We are unwavering in our commitment to integrity and safety, which remains at the heart of all our business lines. Our team members exemplify an attitude of excellence, consistently striving to think like a customer. We believe there is strength in unity, and we work together as a team to achieve ambitious goals.

Full-Time Employee Benefits & Compensation Overview

As a full-time employee of Contour, you are eligible for the following benefits and programs:

Insurance

• Health, vision, and dental insurance, plus short/long-term disability and voluntary life insurance (effective the first day of the month following your hire date)

401(k) Savings Plan

• Eligibility begins the first day of the month following your hire date.
• The Company offers a matching contribution up to 6% of your eligible compensation.
• Enrollment guidelines and a 401(k) Enrollment Guide will be provided during onboarding.

Paid Sick Leave

• Accrual of up to 56 hours of paid sick leave per year.
• Unused sick leave rolls over annually until your sick bank reaches 480 hours.

Vested Vacation Hours

• Eligible to receive vacation hours on January 1st following your hire date.
• These hours will be vested and available for use in accordance with Company policies.

Non-Revenue/Space Available (NRSA) Travel Privileges

• NRSA (non-revenue/space available) travel privileges on Contour upon hire and access to MyID Travel after 6 months of service.

Leaves of Absence

• Eligible for various types of leave, including:
• Medical Leave
• Non-Medical Family Care Leave
• Maternity and Paternity Leave
• Personal Leave
• Detailed leave policies are outlined in the Contour Employee Handbook, which will be provided during onboarding.

Compensation Details

• Contour offers a competitive salary based on your prior work experience.

Equal Employment Opportunity

Contour is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to age, citizenship, color, creed, sex, national origin, race, religion, sexual orientation, political affiliation, marital status, pregnancy, pre-disposing genetic characteristics, veteran status, military status, disability, gender identity or expression, familial status, criminal history, status as a victim of domestic violence, or any other protected status.

Accommodations

Contour is committed to providing reasonable accommodations for applicants and employees. If you require accommodations during the application or onboarding process, please contact Human Resources at hr@flycontour.com.

Join Our Growing Team

Our rapid growth has created exciting career opportunities. We invite you to become part of our family and contribute to our ongoing success.

Summary of Essential Duties

The Ground Support Equipment (GSE) Mechanic is responsible for the inspection, maintenance, troubleshooting, repair, servicing, and safe operation of Contour's Ground Support Equipment throughout the company's network. This position provides field-based mechanical support at Contour stations and other assigned locations and requires extensive travel, typically 85–90% of the time.

The GSE Mechanic must be capable of independently diagnosing mechanical, hydraulic, electrical, and other equipment-related issues and completing repairs in a timely and professional manner. The position requires strong mechanical aptitude, sound judgment, attention to detail, and the ability to work effectively with limited direct supervision while traveling between locations.

Because this position supports airline operations, the GSE Mechanic is expected to maintain a strong commitment to safety, reliability, regulatory compliance, equipment availability, and Contour's CORE Values.

Key Responsibilities

• Perform preventive maintenance, inspections, servicing, troubleshooting, and repairs on a variety of Ground Support Equipment.
• Diagnose mechanical, electrical, hydraulic, pneumatic, and other equipment malfunctions and determine appropriate corrective action.
• Repair and maintain equipment including, but not limited to:
• Ground power units (GPUs)
• Aircraft air-start units
• Baggage tractors and belt loaders
• Tow tractors and tugs
• Ground service vehicles
• Passenger stairs and other boarding equipment
• Lavatory and potable water servicing equipment
• Deicing equipment, where applicable
• Generators and other powered GSE
• Other motorized and non-motorized ground support equipment
• Perform scheduled preventive maintenance in accordance with manufacturer recommendations, company procedures, and established maintenance schedules.
• Conduct inspections to identify worn, damaged, defective, or unsafe components and remove equipment from service when necessary.
• Troubleshoot and repair engines, transmissions, brakes, steering systems, electrical systems, hydraulic systems, fuel systems, cooling systems, and other mechanical components.
• Use diagnostic equipment, meters, hand tools, power tools, and other specialized equipment necessary to perform repairs.
• Perform equipment adjustments, component replacement, fluid changes, lubrication, battery maintenance, and other routine servicing.
• Respond to equipment breakdowns and operational maintenance requests in a timely manner.
• Travel to Contour locations and other assigned sites to perform GSE maintenance, repairs, inspections, equipment recovery, and other technical support.
• Assist with the deployment, relocation, commissioning, and return-to-service of GSE at Contour stations.
• Support station personnel with equipment troubleshooting and provide guidance regarding proper equipment use and basic maintenance.
• Maintain accurate maintenance records, inspection records, repair documentation, parts usage, and other required documentation.
• Ensure maintenance activities are properly documented in the applicable company maintenance tracking system or other designated records.
• Maintain an adequate inventory of commonly used tools, parts, supplies, and consumables necessary to perform assigned work.
• Identify parts and materials required for repairs and communicate parts requirements to appropriate management personnel.
• Maintain company-issued tools, equipment, vehicles, and other property in good working condition.
• Coordinate with vendors, manufacturers, contractors, and station personnel when specialized repairs or services are required.
• Ensure all work is performed in accordance with applicable company policies, safety procedures, manufacturer specifications, and applicable federal, state, and local requirements.
• Maintain a clean, organized, and safe work environment.
• Properly handle, store, and dispose of oils, fuels, chemicals, batteries, and other hazardous materials in accordance with applicable requirements.
• Wear and properly use all required personal protective equipment (PPE).
• Immediately report unsafe equipment conditions, accidents, injuries, property damage, or other safety concerns to management.
• Assist with emergency or after-hours maintenance situations when operational needs require.
• Maintain flexibility to work varying schedules, including nights, weekends, holidays, and extended hours as operational requirements dictate.
• Perform other duties and responsibilities as assigned..

Travel Requirements

This position requires approximately 85%–90% travel and is intended to provide GSE maintenance support across Contour's operating network.

The travel requirement is an essential function of this position and is not occasional or incidental travel. Employees in this position should expect to spend the substantial majority of their working time traveling to and working at locations throughout the Contour network.

Physical Requirements

The GSE Mechanic must be physically capable of performing the essential functions of the position, which may include:

• Standing, walking, bending, stooping, kneeling, crouching, and working in confined or awkward positions.
• Frequently lifting, carrying, pushing, and pulling tools, equipment, parts, and materials.
• Ability to lift and carry items weighing up to 70 pounds, with or without reasonable accommodation.
• Working around operating aircraft, vehicles, heavy equipment, machinery, engines, and other sources of noise.
• Working outdoors in hot, cold, wet, windy, or otherwise adverse weather conditions.
• Working around fuels, oils, lubricants, cleaning agents, batteries, and other chemicals.
• Using appropriate PPE, including hearing protection, safety footwear, gloves, eye protection, and other protective equipment as required.
• Ability to safely perform mechanical work while maintaining awareness of aircraft, vehicle, and equipment movement in an active airport environment.

Work Environment

The GSE Mechanic will routinely work in airport ramps, maintenance areas, equipment yards, hangars, shops, and other operational environments. The position may involve exposure to aircraft engines, vehicle traffic, moving equipment, high noise levels, extreme temperatures, fuels, oils, chemicals, and other occupational hazards.

The employee is expected to maintain situational awareness and follow all airport, company, and worksite safety requirements.

Qualifications

• Be at least 25 years of age.
• Be authorized to work in the United States and able to travel in and out of the United States.
• Must have a valid driver’s license and good driving record.
• Basic knowledge in Microsoft suite of products including Office 365, Excel, Outlook, and Word.
• Possess polished and professional interpersonal skills with a positive attitude and a customer-oriented mindset.
• Able to coordinate multiple priorities and meet deadlines.
• Maintain strong attention to detail.
• Excellent communication skills, both written and verbal, delivered with tact and professionalism in both languages.
• Able to pass a required 10-year work history review and submit to criminal background and fingerprint checks.
• Maintain flexibility to work varying schedules, including nights, weekends, holidays, and extended hours as operational requirements dictate.
• Ability to work in a safe professional manner adhering to all regulatory requirements including OSHA, EPA, state, and federal regulations.
• Strong mechanical aptitude and troubleshooting skills.
• Working knowledge of mechanical, electrical, hydraulic, and pneumatic systems.
• Ability to read and understand technical manuals, wiring diagrams, schematics, and equipment documentation.
• Ability to safely use hand tools, power tools, diagnostic equipment, and other mechanical equipment.

Disclaimer: The above statements are intended only to describe the general nature and level of work required for the referenced position; they are not intended to be an exhaustive list of all responsibilities, duties, and skills required of individuals in the position. Please be advised that the duties and expectations of this position may be subject to change