Job Description

Company Description

Company Description: CareFlite is a 501(c)(3) nonprofit ambulance service sponsored by Baylor Scott & White Health, JPS Health Network, Methodist Health System, Parkland, and Texas Health Resources. CareFlite provides medical transport by helicopter, airplane, and ground ambulance, and non-medical transport via wheelchair van.

Job Description

This position has primary responsibility for the delivery of safe, high quality advanced emergency care to patients transported by CareFlite’s Ground Division.

This position requires a personal commitment to CareFlite’s mission and core values and the willingness to demonstrate those core values in all activities performed for CareFlite or while representing CareFlite.

PRIMARY FUNCTION

• Responsible for the safe operation of the emergency vehicle in accordance with federal, state and local laws and regulations, as well as CareFlite Policies and Procedures.
• Demonstrates working knowledge of all medical and non-medical equipment, which is part of the ambulance.
• Performs routine maintenance check on assigned vehicle at the beginning of each shift. Reports and documents maintenance performed and service required, if any.
• Assists flight crew in loading and unloading patients for the CareFlite helicopter and for fixed wing aircraft. Adheres to all aviation safety requirements in the performance of these duties.
• Responsible for ensuring that CareFlite is perceived by its customers in a positive manner by conduction all interaction in a professional and courteous manner.
• Communicates positively with patients, family members and medical personnel. Ensures that all individuals involved in the transport are fully informed of pertinent details related to the transport.
• Accommodates family members to the extent possible without jeopardizing the safety of the patient mission or other CareFlite personnel.
• Provides CareFlite Communication center with information required to initiate, track and close out the mission.
• Meets special medical and/or comfort needs of patients to ensure that their transport is a positive experience.
• Responsible for participating in the delivery of non-emergency and emergency patient care in accordance with CareFlite Clinical Practice Guidelines.
• Completes appropriate clinical assessment of patients and reports medical condition to receiving facility personnel and/or family.
• Completes appropriate records to accurately report patient condition at time of transport and to record services rendered by CareFlite personnel before and during transport.
• Ensures that assigned vehicle is adequately stocked and cleaned according to CareFlite policies and procedures.
• Incumbent(s) will actively participate in quality assurance/improvement activities as directed by their supervisor. Each incumbent will acquaint themselves with the quality assurance surveys and/or quality improvement projects, which affect their practice and adhere to the standards or changes implemented. Each incumbent will provide feedback in a positive proactive manner on quality assurance/improvement activities, which impact their practice.
• Incumbent(s) will search out opportunities to utilize their free time while on duty to improve their professional skills or participate in work related projects, such as public relations with facilities.
• Incumbent(s) will identify efficiency or cost saving ideas in a timely manner to their immediate supervisor.
• Supports assigned partner by sharing in the delivery of patient care, lifting of patients and/or equipment, documentation of transports, and stocking, cleaning and maintenance of assigned vehicle.
• Incumbent(s) will focus their efforts on supporting their co-workers at all times.
• Incumbent(s) will be tolerant of diversity within the work setting and will address co-workers in a respectful manner at all times. Personal issues will be addressed outside the workplace. Constructive criticism of a co-worker or supervisor will be offered in a private setting and delivered in a positive and respectful manner.
• Incumbent(s) manage their time appropriately to ensure that all areas of their job responsibilities are adequately covered. Actively seeks out additional assignments or assists co-workers with their tasks when they have completed their assigned tasks.
• Have active listening skills. Communicates to co-workers and the public in a clear, concise and positive manner, both orally and in writing.
• Demonstrates a positive approach to problem solving and utilizes the chain of command appropriately to resolve work related issues.
• Possesses and demonstrates sound judgment and objectivity in decision-making, including sound airworthiness determinations/clinical determinations/business determinations.
• Initiates work independently without direction and can be relied upon to complete tasks without continual supervision.
• Maintains personal knowledge of area of expertise through industry contacts, review of pertinent literature (manuals) and utilization of available educational resources.
• Maintains professional appearance.
• Maintains ethical, courteous and professional behavior, which reflects favorably on CareFlite. Adheres to the CareFlite Code of Ethics and Professional Conduct.
• Monitors own areas of strength and weakness; and seek out opportunities and/or guidance for improvement. Seeks appropriate channels for personal and professional development.
• Demonstrates flexibility and has the ability to respond to changing priorities.
• Demonstrates changes in behavior or attitude following constructive guidance.
• Deals with conflict in an appropriate and effective manner.
• Exhibits a positive attitude in support of CareFlite and CareFlite/hospital management. Refrains from making negative comments about CareFlite, hospital and/or staff.
• Written and oral communications are clear and concise.
• Attends staff meetings as required by policy.

Qualifications

QUALIFICATIONS, KNOWLEDGE & EXPERIENCE REQUIRED:

• Must be 18 years of age or older
• High school diploma or its equivalent
• Current State of Texas certification as an Emergency Medical Technician-Paramedic.
• Current Advanced Cardiac Life Support Certification
• Current Basic Life Support Certification
• Current PHTLS Certificate or obtained within 6 weeks of hire
• Current PALS Certificate or obtained within 6 weeks of hire
• Current Dallas City Ambulance Attendant Driver permit
• Current Texas Class C driver’s license
• Ability to effectively communicate Verbal / Written English
• 2 Years’ experience in Emergency Medical Services preferred

PHYSICAL AND MENTAL REQUIREMENTS:

• Ability to make decisions, which have moderate impact on immediate work unit.
• Ability to understand, remember and apply oral and/or written instructions
• Must be able to see and speak with customers and observe equipment operation
• Occasionally perform tasks while standing and walking up to 100% of time
• Examine and assess the skin and other abnormalities through sight, touch and smell
• Reach, bend, kneel and have high level of manual dexterity
• Will often be required to lift and carry up to 25 pounds or more
• Fast paced environment with frequent interruptions
• Ability to coordinate activities closely with others in stressful situations
• Ability to take direction and adapt to changing situations/job duties
• Frequently exposed to hazardous chemicals, extreme temperatures and to blood borne pathogens
• Required to wear Personal Protective Equipment while performing specific tasks or in certain areas.

Additional Information

All your information will be kept confidential according to EEO guidelines. The statements contained in this position description reflect the general duties considered necessary to describe the principal functions of the job as identified and shall not be considered a detailed description of all the work requirements that may be inherent in the position.