Job Description

Assist customers by answering questions, escorting customers to products and providing product information. Stock merchandise and/or display fixtures, maintain cleanliness of the department, process sales, and recover stock. Role model and demonstrate the company’s core values of respect, honesty, integrity, diversity, inclusion and safety.

• Model “Customer1st” behavior; deliver and encourage other associates to deliver excellent customer service
• Answer customer questions; provide product information
• Stock/restock shelves, displays, and other merchandising areas
• Maintain stockroom standards
• Build ends/displays/signs
• Maintain compliance with ticketing standards; apply Electronic Article Surveillance (EAS) security tags to operational standards, and deactivate/remove security tags from products at point of sale
• Condition shelves/displays
• Put away returned merchandise
• Perform price checks; cashier duties
• Comply with corporate policies and all safety guidelines/standards
• Promote and follow Company initiatives
• Must be able to perform the essential functions of this position with or without reasonable accommodation
• Price Changing:
  • Maintain merchandise price integrity and all signage;complete all price changes prior to store opening; process price change paperwork; research/correct audits
• Ordering:
  • Order merchandise; process orders, including Computer Assisted Ordering ; Monitor overstock/understock conditions
• Freight Person in Charge (PIC):
  • Supervise/train freight crew associates; verify aisles are clean and clear for store opening; maintain compliance with corporate policies/divisional standards: signing, recovery, stockroom, freight receiving/freight stocking, housekeeping standards, and all safety guidelines/standards
• Wine/Spirits Clerk (WA only):
  • Stock wine/spirits; follow planograms and wine planners for display items; Manage ordering, product received, pricing issues, and overstock/out of stock items
• Host/Hostess o Serve Customers in friendly demeanor; handle and move objects such as glasses and bottles; obtain state server permit; monitor and maintain inventory of supplies; sell to Customers by influencing their preferences; maintain sanity standards in bar area

Minimum

• High school diploma or general education degree (GED); or combination of relevanteducation and experience.
• Minimum 18 years of age/19in Idaho and 19 in Alaska if selling tobacco
• Ability to pass drug test
• Ability to work in a fast-paced environment
• Ability to work weekendson a regularbasis; overtime as needed
• Accuracy/attention to detail
• Ability to organize/prioritize tasks/projects
• Familiarity with industry/technical terms/processes
• Ability to operate forklift, compactor, pallet jack, ShelfPrice Audit (SPA), Telzon, Swiftach
• Wine/Spirits OrderClerk:
  • Basic wine/spirits knowledge
  • Knowledge of Washington State Liquor laws that pertain to retail selling of product

Desired

• Knowledge of company policies, procedures, and organizational structure
• Related experience