It's fun to work in a company where people truly BELIEVE in what they're doing!
Manages resources to ensure compliance to standards, regulations and sets plans to achieve targets/deadlines.
Matric / Grade 12
2-4 years relevant retail / inventory experience
Competencies
Achieving results through others
Plan, organise and follow up on activities and plans
Good personal communications skills
Adhere to standards, procedures and policies
Customer Orientation
Communication skills – clearly conveying message and actively listening
Business acumen
Key responsibilities
Merchandising Management
Executes plano guide 100%
Rotates stock as per policy/SOP on sales floor and back up area
Ensures department merchandising and cleanliness standards are maintained.
Follows standards set down for promotional space
Follows promotions communications'
Ensures back up area standards maintained at all times - all stock represented on floor
Elevates any continuing stock issues to Store Manager
Ensure department follows H&S standards and processes as per SOP.
Understand customer needs and communicate these to demand planning
Systems Management
Gap scanning out of stocks
Identifies, counts, and records out of stocks & over stocks
Draws excel report from SAP, communicate addresses stock concerns by completing excel sheet and
sending to Demand Planning
Processes IDTs via SAP
Actions reduced to clear on SAP as per SOP
Checks for electronic communications regularly during the working day
Customer Services Management
Handles customer complaints and special customer requests
Advises customers on products
People Management & Development
Evaluates the performance of direct reports against agreed objectives and standards
Reviews staffing requirements and provides input into staff scheduling
Keeps staff informed of new initiatives, store and department performance
Keeps staff motivated
Identifies training needs
Coaches staff and management
Finance & Administration
Ensures that all equipment is properly maintained in effective working order
Ensures that general maintenance standards are met
Follows up and controls departmental expenses
Monitors results and investigates deviations to budget.
Monitors waste, and ensures procedures are adhered to
Closing Date: Wednesday 24 June 2026
If you like wild growth and working with happy, enthusiastic over-achievers, you'll enjoy your career with us!
Discover who we are
Welcome to Pick n Pay, where family values and customer-centricity converge to create an unparalleled shopping experience. Since 1967, when the visionary Raymond Ackerman championed the cause of consumers by acquiring the first few stores, the Ackerman family's dedication has steered our journey of growth and expansion.
Today, Pick n Pay stands tall across South Africa, Botswana, Zambia, and Lesotho, embodying our commitment to serving communities far and wide. Additionally, we proudly hold a 49% share in TM Supermarkets, a Zimbabwean retail giant, further extending our reach and impact.
Our core offering spans groceries, clothing, and general merchandise, tailored to meet the diverse needs of our customers. But our dedication doesn't stop there. We go beyond the ordinary, offering value-added services that align with the evolving expectations of our patrons.
The Group strives to address socio-economic challenges through the supply of high-quality, affordable food for all customers, while providing significant employment and economic opportunities across its value chain.
To ensure utmost convenience and accessibility, Pick n Pay operates through various store formats, including both franchised and owned establishments. Whether you step into our stores for a quick grocery run or a leisurely shopping spree, expect nothing less than a seamless and enriching experience at Pick n Pay—the quintessential family store focused on you, our valued customer.
