WHSmith

*Grindsmith - Cafe* - Team Leader - 30hrs

WHSmith  •  £27k/yr  •  Manchester, GB (Onsite)  •  21 days ago
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Job Description

Grindsmith - Team Leader - Manchester Airport
As a Team Leader at Grindsmith, you lead by doing. You’ll run high-energy shifts, support a brilliant team, and make sure every customer leaves with an experience worth remembering. With a focus on service, quality, and culture, you help bring our brand to life, every day.
Opening hours 0130-2100 Monday - Sunday, fully flexible to include weekends

Why join Grindsmith?
• Be part of a bold Manchester-born coffee brand
• Work in a buzzing airport location where no two days are the same
• Grow with us—development opportunities and career progression
• Enjoy staff discounts, partner perks, and a free meal and drink every shift
• Be yourself in a vibrant, values-led workplace
• Free Car Park - On shift
• Un Sociable Hours Pay - Uplift £1.50ph

What you’ll be doing:
• Leading shifts and creating a positive, high-performing team environment
• Coaching your team on the floor and celebrating wins together
• Keeping things running smoothly—stock, safety, service, and smiles
• Serving up top-notch coffee, food, and hospitality
• Living and breathing the Grindsmith values, every single shift

What we’re looking for:
• Experience leading teams in retail or hospitality
• A calm, confident communicator who brings people together
• A sharp eye for detail and a love for quality
• Someone who thrives on solving problems and planning ahead
• A passion for craft coffee, great food, and warm, authentic service
• Super flexible team players who can roll with the airport rhythm and bring positive energy to every shift
• Previous Barista experience preferred but not essential for the right candidate

Airport Vetting Requirements
Due to the location of this role airside at Manchester Airport, all candidates must pass aviation security clearance. This includes:
• A valid passport
• A complete 5-year history (employment, education, travel, or volunteering)
• A criminal record check (DBS)
We will guide you through the vetting process and support you in submitting the necessary documentation.

Why Grindsmith @ WHSmith
• Grindsmith is a values-led, independent coffee brand rooted in Manchester. Paired with WHSmith’s rich heritage and innovative approach to travel retail, this collaboration brings together craft, community, and decades of experience to create something truly unique
• Shift patterns that suit airport hours, with a supportive team around you
• Free car parking onsite at Manchester Airport while at work
• A strong development culture and opportunities to grow within the business
• Staff discount, partner perks, plus free a meal and drink while working in a vibrant workplace where you can truly be yourself.
WHSmith

About WHSmith

WHSmith is a leading, global travel retailer. Since 1792, we’ve grown and evolved into a globally recognised brand, and we’re proud to be that air of familiarity people love and trust on their journey, both in life and through life.

Today, we have more than 1200 stores in over 30 countries across the globe, serving millions of customers every year, and you’ll find us at airports, railway stations and hospitals.

Each of our stores and formats is tailored to meet the needs of our customers journeys; we’re the trusted home of travel essentials for the world’s travelling customer. We already operate in over 100 airports around the globe and we’re continuing to expand with a growing presence of WHSmith at international airports, and the expansion of our US businesses – Marshall Retail Group for speciality retail and InMotion, our world-leading digital and tech accessories business in travel locations - into new markets.

At the heart of our business are our people and our customers. As a diverse group of over 9,000 colleagues, we are all on the same journey to a better business. Whether our colleagues are based in our stores, our distribution centres or our support centres, we’re committed to providing the opportunity for each and every member of the WHSmith team to be themselves, build their skillset, and progress on their journey with us. That’s why, as we continue our journey, our aim is simple: to make every one of life’s journeys better.

Industry
Retail & Ecommerce
Company Size
5,001-10,000 employees
Headquarters
London, GB
Year Founded
1792
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