Job Description

Be a part of something exciting!

La Popular is a chef-driven concept born in Mexico City, one of the world’s most exciting culinary hubs. Since launching in Roseville, CA in 2022, we’ve expanded to Austin, Porter Ranch, and Claremont—with more locations on the way.

Our mission is simple: serve authentic Mexican food with bold flavors, in a space that feels alive and welcoming. And that comes down to our people.

We’re building a team that brings:

• Energy – A positive attitude and genuine enthusiasm that lifts everyone around you.
• Discovery – A constant curiosity to learn, grow, and explore new flavors, ideas, and ways to improve.
• Community – A mindset of connection and collaboration—with our guests and with each other.

If that sounds like you, we’d love to have you on the team.

The Perks!

• Competitive hourly wages plus tips
• Weekly Pay
• Fun & Fast Paced Environment
• Company contests that include experiential trips to exciting beverage and food destinations
• Employee Assistance Program - focusing on mental health providing licensed counseling, community support and much more. Available for all team members and their families
• Huge Growth and Development Opportunities- Over 65% of our team is promoted from within.
• Employee Discounts

Purpose of the Position

Greet all guests with personal style and provide personable, helpful and efficient food service while maintaining a high level of contribution to the restaurant. This is a non-exempt position that reports directly to the General Manager and indirectly to others in management.

Essential Job Functions

• Outgoing personality
• Passion for the brand
• Positive Attitude
• Consistent attendance and punctuality
• Compliance with employee handbook and training manuals
• Strong communications skills and being able to interact with Kitchen and FOH operations
• Ability to work successfully in a fast-paced environment
• Ability to effectively work and organize an expo/QSR screen; have a sense of urgency
• Assist, prepare and package take-out orders
• Ability to utilize a tray to deliver beverages
• Attend to the needs of all guests in a professional, expeditious and courteous manner
• Efficiently operate the point-of-sale (POS) system
• Maintain a thorough knowledge of all menu and bar items in order to respond accurately to guests’ inquiries
• Prepare and serve beverages according to time and quality standards
• Know all table and bar seat numbers and deliver food orders
• Execute proper food and drink placement at all tables
• Perform appropriate opening and closing duties, such as cleaning and food prep
• Observe state and federal laws regarding the service of alcohol
• Maintain cleanliness of our restrooms periodically
• Observe all state and local safety regulations

Qualifications

• At least 18 years of age
• RBS/ Alcohol Awareness Card
• Food Handler Safety Training Card

Equipment Used

• Point-of-Sale system
• Assorted knives, scissors
• Coffee/Tea/Espresso Machines, if applicable
• Assorted china and flatware
• Yelp waitlist
• Tray to carry beverages
• QSR/Expo Screen
• Phones

Physical Demands and Work Environment

Position requires prolonged standing, bending, stooping, twisting, lifting products and supplies, and repetitive hand and wrist motion; working with and around hot, cold, and hazardous equipment in a fast paced and congested environment that will occasionally be loud, hot, and/or physically demanding.

At-Will Statement & Job Description Disclaimer

This position is at-will. Hospitality Guides have the right to resign at any time, for any reason, with or without notice, with or without cause. Likewise, La Popular has the right to terminate employment at any time, for any reason, with or without notice, with or without cause. This at-will employment relationship will remain in full force and effect notwithstanding any changes that may occur in position, title, pay or other terms or conditions of my employment with La Popular. This job description is intended to convey information essential to understanding the scope of the job and the general nature and level of work performed by job holders within this job. However, this job description is not intended to be an exhaustive list of qualifications, skills, efforts, duties, responsibilities or working conditions associated with the position. Nonessential functions of the job may be required to perform other related duties as assigned.