Greeter/Guest Ambassador (Part Time)
ROLE & LEVEL/GRADE: A1 / 1
The Phillip and Patricia Frost Museum of Science is seeking a part-time Greeter/Guest Ambassador for the Guest Experience department. The Guest Ambassador is responsible for providing a welcoming environment for all guests and members assisting with greeting and way-finding, delivering exhibit and ticket information, monitoring access points throughout the museum, and more. This team member is responsible for embodying the first and last impression of Frost Science and is an integral part of the 365-day operation. Must present a friendly demeanor while assisting guests with exhibit information, entry and exit, while adhering to safety standards and procedures. Must embrace and model outstanding customer service to all.
Must be available a minimum of 3 days from 9am-7pm, including one weekend day (Saturdays or Sundays). Must be available to work weekdays, weekends and holidays.
SALARY: $15.00 per hour
While performing the duties of this job, the employee is frequently required to sit, talk and hear. Daily tasks require variety of physical activities, related to walking, standing, stooping, sitting, and reaching.
The employee is occasionally required to walk; use hands and fingers to feel, handle, or operate objects, tools, or controls; and reach with hands and arms. The employee must occasionally lift and/or move up to 30 pounds on select occasions. Must be able to stand for long periods of time, move quickly from space to space to assist guests. Specific vision abilities required by this job include close vision and the ability to adjust focus.
The working environment is both the interior and exterior spaces of the museum. Must be able to work for extended periods of time in elements such as sun, rain, heat, wind, etc. Exposure to outdoor activities is often requested.
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
In 1949, The Junior League of Miami's "Project Finding Committee" determined that Dade County's children needed a science museum. The Junior Museum of Miami, a private non-profit organization, was established in 1950 in a house on the corner of Biscayne Boulevard and 26th Street. The Junior Museum expanded so quickly that in 1952 it was forced to move to the Miami Women's Club building on Bayshore Drive. It was then christened the Museum of Science and Natural History.
The institution, however, again began outgrowing its new space. By 1960, the first building of the community's new science museum opened its doors. The facility, located on three acres of the historic Vizcaya complex, was built and furnished rent-free by the County.
Late 1966 saw the construction of a Space Transit Planetarium which soon became the leading facility of its kind in the world. Its activities now include international television programming.
In 1989, the Museum's lease agreement with the County for the Vizcaya site was extended for 99 years.
During the last decade, the Museum has expanded to provide space for 4,000 member families, over 250,000 annual visitors, one of the largest summer science camps in the nation (ages 3 to 14) and countless additional exhibits, collections and activities. The yearly operating budget has grown to 2.5 million dollars.
Present science education needs in South Florida again require expansion of these facilities. Though the history of the institution can be charted by the growth of its facility, this story is ultimately one of people. For almost 50 years, the Miami Science Museum and Space Transit Planetarium has been nurtured by a legion of tireless volunteers and generous contributors. Their abundance of vision and dedication has rarely been equaled by any other civic group in the city's history. Here, the greatness of the accomplishment can be found.
