Enterprise Mobility

Greeter - O'Hare Airport

Enterprise Mobility  •  $18/hr  •  Chicago, IL (Onsite)  •  3 months ago
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Job Description

Enterprise Mobility operates the Enterprise Rent-A-Car, National Car Rental, and Alamo car rental brands and has frequently been named one of the top places to work. Enterprise Mobility is the largest and fastest growing privately owned automotive rental and leasing company in North America and we are hiring now! We are working towards our shared vision to be the world's best and most trusted mobility company.

The National/Alamo brand of Enterprise Mobility has an exciting opportunity for a Greeter.The Greeter will provide superior, friendly, efficient service during all aspects of the rental car process as it applies to

this position. Responsible for greeting and fulfilling club member needs in a friendly efficient environment as they relate to the Emerald Aisle rental process. Provide member with appropriate vehicle selection as determined by the Emerald Aisle program guidelines. Create and maintain a friendly, efficient environment for all customers. Assist in making all transactions quick and efficient.

The pay for this position starts at $18 / hour.

This position is located at O'Hare International Airport - O’Hare Multi Modal Facility at 10255 W. Zemke Blvd, Chicago, IL 60666.

We offer:

  • Paid time off
  • Employee rental car discounts
  • Retirement savings plan including 401k
  • Health Insurance
  • Life Insurance
  • Dental Insurance
  • Vision Insurance
  • Training and development

Schedule:

  • Sunday: 8:00am – 4:30pm
  • Monday: 8:00am – 4:30pm
  • Tuesday: 8:00am – 4:30pm
  • Wednesday: OFF
  • Thursday: OFF
  • Friday: 8:00am – 4:30pm
  • Saturday: 8:00am – 4:30pm

Responsibilities

We are hiring now for immediate openings. Responsibilities include:

  • Work proactively with shuttlers, auto detailers, return agents and managers to ensure proper vehicle supply
  • Welcome members to the facility when they exit the bus or arrive on the lot
  • Direct customers to exit booth, provide local directions and maps and provide return directions where applicable
  • Assist members with questions and concerns to minimize counter visits
  • Communicate customer service issues to management
  • Ensure that hangtag information is completed correctly
  • Maintain clean low mileage fleet mix requirements
  • Maintain Emerald Aisle for cleanliness
  • Thank member for their business
  • Provide upgraded vehicles on request
  • Perform other customer service related duties in addition to those listed, to ensure our service meets the needs of our customers
  • Seek to improve job performance through self-assessment, skill development, training and goal setting
  • Maintain a regular and reliable level of attendance and punctuality
  • Perform miscellaneous job-related duties as assigned

Equal Opportunity Employer/Disability/Veterans

Qualifications

  • Must have a valid driver's license with no more than 1 moving violation on driving record in the last 3 years
  • Must live within 30 minutes of O'Hare Airport
  • Must have 12 consecutive months of work/organizational experience
  • Must be at least 18 years of age
  • Must have a high school diploma or a GED
  • Must be authorized to work in the United States and not require work authorization sponsorship by our company for this position now or in the future
Enterprise Mobility

About Enterprise Mobility

At Enterprise Mobility™ we are paving a new way forward by creating better experiences for how we move. We give people around the world the ability to connect in ways that suit their unique needs. It’s a bold idea that has defined our purpose-led, people-first organization for over 65 years, and it’s one that we continue to strive toward with every journey.

Through our trusted brands and our portfolio of offerings, we aim to reach the highest levels of customer service with each interaction. And we invest in — and care about — each other, our communities and every journey. It’s a point of pride and distinction, rooted in our origins. It’s how we grew from a pioneer with a fleet of seven cars to a global mobility leader with more than 90,000 team members around the world. And it’s what will continue to drive the future of the organization and mobility itself.

Over the years, we’ve learned moving forward isn’t a simple matter of going from point A to B. Today, mobility is the movement of people and goods. It goes beyond the vehicles we drive to encompass an integrated way of travel that meets every individual’s unique needs and preferences.

That is why it’s our vision to be the world’s best and most trusted mobility company. As mobility continues to evolve, we'll continue to innovate to work toward a reimagined mobility future that is more accessible, efficient and sustainable for all.

Industry
Travel & Hospitality
Company Size
10,000+ employees
Headquarters
St. Louis, Missouri
Year Founded
Unknown
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