Merriman's Hawaii

Greeter

Merriman's Hawaii  •  Hawaii (Onsite)  •  2 hours ago
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Job Description

Title: Greeter

Reports to: Manager

Summary of Position:

You hold one of the most important positions at Merriman’s. You are the first person the guest encounters upon entering the restaurant. In most cases the guests’ experience starts when calling on the phone. All guests’ experiences will begin and end with their interaction at the host stand. Always be smiling and have a friendly demeanor. It is of critical importance that the dining experience at Merriman’s begins on a positive note and guests leave having been thanked for joining us. “Make the first and last impression”.

Duties and Responsibilities:

  • Greet guests and escort them to their tables
  • Take and confirm reservations
  • Appropriately deal with customer reports
  • Ensure 100% guest satisfaction
  • Establish and maintain positive relationships with frequent customers during their visit to the restaurant
  • Maintain an excellent relationship with the hotels, concierges, and any other entity that would be expected to have a customer relationship with the operation
  • Maintain a positive teamwork approach to relationships with other restaurant personnel

Personal Requirements:

  1. Ability to be on your feet and alert for extended periods of time
  2. Basic computer function
  3. Must be able to multitask
  4. Must be able to answer phones and manage multiple phone calls
Merriman's Hawaii

About Merriman's Hawaii

Peter Merriman has been a culinary pioneer in Hawaii for over 35 years. Known as the original “locavore”, Peter is a vocal champion of Hawaii’s farmers, ranchers and fishermen. His restaurants showcase island grown and harvested foods through simple preparations that reflect the myriad flavors of Hawaii’s multiculturalism. Dubbed the “Pied Piper of Hawaii Regional Cuisine” by The Los Angeles Times, he is a continuing inspiration to Hawaii’s thriving culinary scene. Merriman’s Restaurants are driven by our long-standing commitment to Hawaii Regional Cuisine. Each day, Merriman’s Restaurants strive to “Do The Right Thing!” for the earth, for each other and for our guests.

“Throw a Party Every Night” encapsulates our sincere approach to creating dining experiences that are fun, festive and memorable. We treat every meal as if it is a party in our own home.

Merriman's - Waimea, Hawaii

Merriman's - Kapalua, Maui

Merriman's - Poipu, Kauai

Merriman's - Honolulu, HI

With locations on four islands, each of Peter Merriman's restaurants shares a common mission statement: "Do the Right Thing!" We are a high energy, team-oriented organization and strive for excellence in everything we do. Every member of our team, whether in the kitchen, dining room, or office, is proud of their work and takes responsibility for making sure every customer has a memorable dining experience. Passion and a stellar work ethic are an essential part of our character.

Check out all available opportunities by visiting our website: https://www.merrimanshawaii.com/careers/

Industry
Food & Beverage
Company Size
51-200 employees
Headquarters
Lahaina, HI
Year Founded
1988
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