Job Description

JPMorgan Chase’s Chief Administrative Office (CAO) is a global powerhouse, supporting the firm’s businesses in 60 countries through a diverse range of functions including Finance & Business Management (F&BM), Global Real Estate, Global Security, Document & Business Solutions, Global Supplier Services, CAO Strategic Initiatives, Corporate Aviation, Corporate Insurance, Amenity Services, Firmwide Business Resiliency, and Firmwide Business Workforce Strategy. CAO colleagues drive operational excellence, helping the company work better, faster, cheaper, and safer. By delivering critical services across the firm’s global operations, we protect and empower employees, ensuring seamless business continuity and world-class support.

As a GRE Governance & Oversight Lead within Global Real Estate, you will design and operate the governance framework that ensures Global Real Estate functions within risk appetite, meets regulatory expectations, and delivers on strategic commitments. You will partner with Risk, Controls, Compliance, Audit, and Finance to provide independent oversight, executive-level reporting, and comprehensive issue management across the GRE portfolio, supporting business objectives and maintaining the highest standards of operational integrity.

Job responsibilities

• Confidently own the GRE governance framework: charters, committees, escalation paths, decision rights, and meeting cadences.
• Proactively lead preparation and facilitation of GRE governance forums, including agenda setting, materials review, minutes, and action tracking.
• Consistently establish and maintain executive-level oversight reporting—KPIs, KRIs, scorecards, and heatmaps—for senior leadership consumption and decisioning.
• Collaboratively partner with Risk and Controls to ensure GRE adherence to the firmwide Risk Management Framework, compliance programs, and regulatory expectations.
• Effectively coordinate audit, regulatory exam, and self-identified issue lifecycles—from intake and root cause analysis through remediation and closure validation.
• Diligently drive policy and procedure governance, including annual reviews, attestations, and exception management.
• Purposefully build relationships with second- and third-line functions (Risk, Compliance, Audit) to align expectations and reduce friction.
• Supportively mentor associates and analysts; champion a culture of accountability, transparency, and continuous improvement.
  

Required qualifications, capabilities and skills

• 7+ years of experience in governance, risk, controls, audit, or compliance within financial services.
• Deep understanding of the three-lines-of-defense model, regulatory frameworks (OCC, Fed, FINRA), and operational risk disciplines.
• Proven ability to design governance constructs and run executive committees.
• Strong written communication skills — capable of producing board-quality materials.
• Experience managing audit and regulatory engagements end-to-end.
• Bachelor's degree required.

Preferred qualifications

• Experience in Corporate Real Estate, facilities, or location strategy governance.
• Familiarity with JPMC's CORE, or equivalent governance platforms.
• Certifications: CRCM, CIA, CRMA, or equivalent.

• Advanced degree (MBA, JD, or equivalent).