This role supports and shapes the Makoto (SAI360) GRC platform, a strategic enterprise system used across Compliance, Operational Risk, Information Security, Finance Controls, and Enterprise Risk Management.
The Technical Business Analyst / Product Owner is a hybrid role accountable for both product direction and detailed functional execution for the Makoto (SAI360) platform.
This role owns business priorities, scope decisions, and acceptance, while also producing hands on requirements, functional designs, and technical analysis to ensure high quality delivery. It is ideal for a detail oriented professional who can operate as the accountable owner between business stakeholders, technology teams, and the SAI360 vendor.
Product Ownership & Decision Authority
Coordinate with stakeholders on the product vision, priorities, and roadmap for assigned Makoto modules
Coordinate and drive scope, sequencing, and trade off decisions across regulatory, business, and technical demands
Coordinate and drive Makoto product backlog grooming and prioritize:
o Regulatory and audit driven work
o Enhancements and fast followers
o Defects and technical improvements
Define success metrics and ensure delivered functionality meets business outcomes
Technical Business Analysis (Primary Execution Focus)
Lead requirements elicitation with business, risk, compliance, and InfoSec stakeholders
Develop and maintain FRDs, and functional specifications, including:
o End to end workflows
o Data models and attributes
o Role based permissions and behaviors
o Integration touchpoints (e.g., Archer, Databricks, reporting feeds)
o Edge cases and exception handling
Translate regulatory and policy requirements into build ready, testable requirements
Create and manage JIRA stories with clear acceptance criteria
Decompose complex GRC processes into executable functional scenarios
Technical & Platform Collaboration
Partner closely with Tech Leads to:
o Evaluate configuration vs customization options
o Assess technical feasibility and platform constraints
o Align functional intent with technical design
Support integration analysis and data flow design
Triage issues to distinguish between:
o Functional defects
o Product limitations
o Enhancement requests
Sprint, UAT & Release Accountability
Participate actively in sprint planning and reviews
Provide real time functional decisions during sprint execution
Coordinate business acceptance criteria and validate delivered work
Coordinate with business to define UAT scenarios and support execution
Coordinate with business UAT sign off and business readiness decisions
Stakeholder & Vendor Engagement
Act as the primary functional and product contact for the Makoto platform
Engage with senior stakeholders across Compliance, Risk, InfoSec, Finance, and Operations
Provide structured, actionable feedback to the SAI360 vendor
Continuous Improvement & Adoption
Identify opportunities to improve usability, workflows, and reporting
Drive standardization and best practices across Makoto modules
Support training, communications, and change impact assessments
Continuously refine requirement and delivery standards to reduce rework
8+ years of experience as a senior Business Analyst, Product Owner, or hybrid BA/PO
Strong experience owning enterprise platforms in regulated environments
Proven ability to write high quality FRDs, and functional specifications
Hands on experience with JIRA and Agile delivery
Strong understanding of system integrations, data flows, and platform configuration
Demonstrated ability to make decisions under ambiguity and competing priorities
Excellent stakeholder communication and facilitation skills
Experience with GRC platforms (SAI360, Archer, ServiceNow GRC, OneTrust, or similar)
Domain knowledge in:
o Risk & control frameworks
o Regulatory assessments and obligations
o Audit, issue management, and remediation workflows
Certified Product Owner (CSPO, SAFe POPM) or equivalent
Experience working directly with third party vendors
Exposure to reporting and analytics (Power BI, data extracts, dashboards)
Key Skills & Competencies
Product ownership and prioritization
Technical and functional requirements analysis
Agile delivery and backlog management
Systems thinking and integration awareness
Strong written documentation skills
Decisive, outcome focused leadership
What Success Looks Like in This Role
Clear priorities that reduce delivery churn
High quality requirements that minimize UAT rework
Predictable releases aligned to regulatory commitments
Strong alignment between business intent and technical delivery
Increased confidence and adoption of the Makoto platform
This is a Contract position based out of Charlotte, NC.
The pay range for this position is $55.00 - $65.00/hr.
Individual compensation offered for this position within this range will depend on many factors, including qualifications, skills, relevant experience, job knowledge, geographic location, internal equity, and other pertinent job-related factors.
Eligibility requirements apply to some benefits and may depend on your job classification and length of employment. Benefits are subject to change and may be subject to specific elections, plan, or program terms. If eligible, the benefits available for this temporary role may include the following: Medical, dental & vision Critical Illness, Accident, and Hospital 401(k) Retirement Plan Pre-tax and Roth post-tax contributions available Life Insurance (Voluntary Life & AD&D for the employee and dependents) Short and long-term disability Health Spending Account (HSA) Transportation benefits Employee Assistance Program Time Off/Leave (PTO, Vacation or Sick Leave)
This is a Contract position based out of Charlotte, NC.
This position is anticipated to close on Nov 25, 2026.
This is a hybrid position in Charlotte,NC.
We're partners in transformation. We help clients activate ideas and solutions to take advantage of a new world of opportunity. We are a team of 80,000 strong, working with over 6,000 clients, including 80% of the Fortune 500, across North America, Europe and Asia. As an industry leader in Full-Stack Technology Services, Talent Services, and real-world application, we work with progressive leaders to drive change. That's the power of true partnership. TEKsystems is an Allegis Group company.
The company is an equal opportunity employer and will consider all applications without regards to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.
Were a leading provider of business and technology services. We accelerate business transformation for our customers. Our expertise in strategy, design, execution and operations unlocks business value through a range of solutions. Were a team of 80,000 strong, working with over 6,000 customers, including 80% of the Fortune 500 across North America, Europe and Asia, who partner with us for our scale, full-stack capabilities and speed. Were strategic thinkers, hands-on collaborators, helping customers capitalize on change and master the momentum of technology. Were building tomorrow by delivering business outcomes and making positive impacts in our global communities. TEKsystems and TEKsystems Global Services are Allegis Group companies. Learn more at TEKsystems.com.
The company is an equal opportunity employer and will consider all applications without regard to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.
San Francisco Fair Chance Ordinance: Pursuant to the San Francisco Fair Chance Ordinance, for all positions located in the city and county of San Francisco, we will consider for employment qualified applicants with arrest and conviction records.
Massachusetts Lie Detector: It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.
Use of Artificial Intelligence (AI): We may use Artificial Intelligence (AI) to support parts of our hiring process, including sourcing, screening, and evaluating candidates. AI helps assess applications and qualifications, but final decisions are made by our hiring team. By applying, you acknowledge and agree that your application may be reviewed using AI tools.
We’re TEKsystems and TEKsystems Global Services. We accelerate business transformation for our customers, so they can capitalize on change and master the momentum of technology. Our expertise in strategy, design, execution and operations unlocks business value through a range of solutions. We’re building tomorrow by delivering business outcomes and making positive impacts in our global communities.
TEKsystems and TEKsystems Global Services are Allegis Group companies.
