An Introduction to Primer
Primer is the world's first unified payment infrastructure, founded by former leaders of Braintree and PayPal. We unify fragmented payment and finance systems into a single, intelligent platform, automating the entire payments lifecycle from acceptance and orchestration to reconciliation, FX, and financial operations.
Trusted by leading merchants worldwide, we give finance, payments, and engineering teams the tools to move faster, reduce complexity, and unlock growth. Our open, modular platform connects to 150+ services across the payments ecosystem, while our expanding CFO product suite brings unified reconciliation, FX management, and financial visibility across markets and currencies.
Backed by Accel, Balderton, ICONIQ, and Tencent, we're setting a new standard for how the world moves money.
We're looking for a GRC Analyst to take ownership of our Governance, Risk & Compliance program. As our regulatory footprint and customer trust requirements have grown, we're investing in a dedicated GRC function to ensure we maintain a strong, continuous compliance posture.
This is a mid-level, individual contributor role reporting into the engineering/security organisation. You'll partner closely with engineers as subject-matter experts while owning the day-to-day execution and operational rhythm of GRC across the business.
Maintain a year-round evidence calendar, run continuous control monitoring, and coordinate with external auditors.
Own inbound security questionnaires, vendor assessments, and RFP responses. Maintain a response library so we can turn these around quickly and consistently, keeping deals and procurement moving.
Coordinate risk assessments, partner on security awareness and training programs, and govern vulnerability management processes. With obligations spanning PCI DSS, DORA, NIS2, and the EU AI Act, you'll help us stay ahead of evolving requirements.
Maintain policies, manage exceptions, monitor for violations, and drive remediation follow-through. You'll be the single point of accountability for keeping our policy framework current and enforceable.
Drive future certification efforts, including ISO 27001, and support the operationalisation of new regulatory frameworks as they come into scope.
3–5 years in a GRC, compliance, or information security governance role
Hands-on experience coordinating external audits (SOC 2, PCI DSS, ISO 27001, or similar)
Familiarity with EU regulatory frameworks such as GDPR, DORA, NIS2, and the EU AI Act
Experience managing vendor risk assessments and third-party due diligence
Track record of maintaining evidence and controls on a continuous (not just annual) basis
Strong organisational skills
Clear, concise communicator who can work across engineering, legal, and leadership teams
Comfortable working with compliance tooling and GRC platforms (e.g., Vanta, Drata, OneTrust, or similar)
Detail-oriented with a bias for proactive, systematic work over reactive cleanup
Able to operate independently while knowing when to pull in subject-matter experts
Familiarity with IAM processes and access review cycles
Relevant certifications (CISA, CRISC, ISO 27001 Lead Implementer, or similar)
Experience in a payments, fintech, or regulated technology environment, particularly with PCI DSS compliance
We’ve been recognised as a top global employer, #1 in FinTech for ‘flexibility’!
We’re building a culture where people can come and do their best work and enjoy it. We want our people to be proud of the impact that they have at Primer, and of the work that they are doing. You will be working with a team of people who are mission-driven, smart, and reflective, and who are invested in building exceptional products and delivering success for our merchants (and we also know how to have fun along the way).
We work remotely. We believe that building a successful, profitable company goes beyond proximity. We invest in our relationships with each other through great remote working practices and thoughtfully designed face-to-face time together. Our heads-together time comes in the form of workstations, our annual company retreat, and co-working space access worldwide.
Finally, let’s go ahead and say it. The work that we do is challenging. Startups are a challenge, building category defining products is a challenge. You should be prepared for a challenge at Primer. But, there’s a big difference between a challenge and a struggle. The key difference is that the right challenge comes with the right support structures, an acceptance that not everything always goes to plan, a collaborative environment, and a great team around you. It’s never a challenge that you will face alone.
🌍 We are fully remote and globally distributed; and have been since day one
💰 Competitive share options
🌴 Uncapped holiday, with 25 days minimum to be taken
🗣️ Co-working space access
📅 Workations & Company Retreat
💻 The best equipment for your role
🏠 £500 towards your home office setup
🔎 Generous learning budget
🏥 Private Medical Insurance
📈 A broad set of additional perks and benefits ( depending on location)
At Primer, we’re dedicated to building a diverse, inclusive, and authentic workplace. If you’re excited about this role but your past experience doesn’t align perfectly with every qualification in the job description, we encourage you to apply. You may be the right candidate for this or other roles. Primer is committed to the equal treatment of all current and prospective employees, regardless of background or beliefs.
Primer adopts a zero-tolerance approach to discrimination. We are committed to providing equal opportunities to all current and prospective employees regardless of age, disability, sex, sexual orientation, pregnancy and maternity, race or ethnicity, religion or belief, gender identity, or marriage and civil partnership.
Primer is the unified infrastructure for global payments and commerce. With unrivaled freedom and visibility across the payments and commerce ecosystem, Primer equips merchants with the tools to effortlessly optimize performance, build at pace, and capture untapped revenue to achieve unstoppable growth.
