Job Description

The job holder is responsible for creating visually compelling, on-brand marketing materials that support DHL Express UAE’s marketing, communications, employee engagement and commercial initiatives. The role translates business requirements into effective creative concepts for digital and print channels while ensuring consistency with DHL’s global brand identity and visual standards. The job holder works closely with the Marketing team and internal stakeholders to deliver high-quality creative assets within agreed timelines, manages multiple design projects simultaneously and supports campaigns, events, product launches and customer engagement activities.

MAIN RESPONSIBILITIES

Graphic Design & Content Creation

• Design and develop creative assets for digital and print campaigns, including social media posts, email banners, brochures, flyers, posters, roll-up banners, event collateral, internal communications, presentations and infographics.
• Create engaging visual content that supports marketing campaigns, customer engagement, brand awareness and commercial initiatives.
• Translate creative briefs and business requirements into clear, visually effective concepts and final artwork.
• Prepare print-ready and digital-ready files in the correct formats, dimensions and resolutions.

Marketing & Campaign Support

• Collaborate with the Marketing team to conceptualize and execute campaign visuals across relevant channels.
• Support product launches, seasonal campaigns, corporate events, sponsorships and employee engagement activities.
• Adapt master creative assets for local market requirements while maintaining consistency with approved brand standards.
• Contribute creative ideas that strengthen campaign impact, customer acquisition, retention and market visibility.

Digital & Multimedia Design

• Design graphics and visual content for websites, social media platforms, digital advertising and email marketing.
• Edit photographs and produce basic video content, animations or motion graphics when required.
• Optimize creative assets for different digital channels, screen sizes and devices.
• Maintain awareness of digital design trends, platform requirements and content best practices.

Stakeholder & Project Management

• Work closely with internal stakeholders across Marketing, Commercial, Human Resources, Operations and Customer Service.
• Manage multiple design requests and projects simultaneously, prioritizing work and delivering within agreed timelines.
• Clarify briefs, provide realistic delivery schedules and respond constructively to stakeholder feedback.
• Liaise with external agencies, printers, photographers and other vendors when required, ensuring quality and timely delivery.

Brand Governance & Asset Management

• Ensure all creative materials comply with DHL’s global branding policies, corporate identity and quality standards.
• Conduct quality checks for accuracy, consistency, spelling, dimensions, colour and production specifications before release.
• Maintain an organized library of design files, templates, brand assets, photographs and final artwork.
• Support the continuous improvement of templates, creative processes and visual content stan

EDUCATION / EXPERIENCE / QUALIFICATION REQUIREMENTS

Qualifications

• Bachelor’s degree or diploma in Graphic Design, Visual Communication, Multimedia Design, Marketing or a related field.

Experience

• 2-4 years of relevant graphic design experience, preferably within a corporate, agency, logistics or B2B environment.
• Demonstrated experience producing both digital and print marketing materials
• A strong portfolio showcasing a range of creative work is required

Technical Skills

• Proficiency in Adobe Creative Cloud, particularly Photoshop, Illustrator and InDesign.
• Working knowledge of Premiere Pro and After Effects is preferred.
• Good knowledge of Microsoft PowerPoint and presentation design.
• Understanding of digital marketing, social media formats and print production requirements.
• Basic photography, photo retouching and video editing skills are advantageous.

Key Knowledge, Skills and Competencies

• Creativity and innovation with strong visual communication and conceptual thinking skills.
• Excellent attention to detail and commitment to brand consistency and quality.
• Strong planning, organization, time management and prioritization skills.
• Ability to manage multiple assignments, work under pressure and meet deadlines.
• Effective interpersonal and communication skills with a collaborative, customer-focused approach.
• Ability to receive feedback positively and work independently with initiative.
• Results orientation and commitment to continuous improvement.

**DHL Express UAE is a fair and inclusive employer committed to equal opportunities for all.