Job Description

WE ARE HIRING A GRAPHIC DESIGNER

Ever opened a new bank account and got a weekend away? Spent on fashion and received a personal styling session? Picked up groceries and walked away with cinema tickets?

If so, you’ve probably experienced a TLC Worldwide campaign - without even knowing it.

At TLC, we help the world’s biggest brands drive customer acquisition, loyalty and engagement with emotionally engaging, experience-led rewards. From global banks to high street retailers, our programs are designed shift behaviour, boost ROI and build genuine brand love – at the fraction of the cost of discounting and cash offers. Backed by COSMOS, our all-in-one program platform, we deliver personalised campaigns at scale with live data, smart insights, and seamless customer journeys.

We’ve spent 30 years mastering what moves customers; combining deep consumer insight, a global network of 100,000+ rewards, and a unique ability to drive measurable ROI for brands.

We’re 400+ people strong, across 15 global hubs. A collective of marketers, creatives and strategists who care about doing great work - and having fun while we do it. We celebrate bold thinking, empower growth, and champion the kind of culture that helps people thrive.

Here are a few things that we've got to offer:

• Dynamic & collaborative team in a creative environment with exposure to global clients & colleagues - Check out our clients

• Weekly webinars to support your development through our People Academy

• Annual TLC Wellness Week and programmes throughout the year

• TLC Culture Club - including seasonal social events, tasty lunches & more

• TLC Gives Back - volunteering opportunities, including off site visits and volunteering leave

• TLC Rise - supporting and empowering women into leadership roles

• 'Frankies' - Our very own awards ceremony where we walk down the TLC red carpet in our best outfits

• TLC Owner's Club - Everyone that is part of the TLC experience contributes to our success, which is why we all own a piece of TLC as part of our share holder scheme

What you'll be doing:

• Designing and developing campaign Key Visuals ready for build and rollout

• Translating approved concepts into polished artwork across digital, print, and presentation formats

• Responding to solus design briefs with strong conceptual thinking

• Rolling out master visuals across multiple touchpoints while maintaining creative consistency

• Delivering high‑quality creative for websites, digital campaigns, emailers, decks, and print

• Collaborating closely with creatives, strategists, and account teams

• Preparing and presenting roughs and creative development stages internally

• Managing multiple live campaigns while meeting tight deadlines

• Keeping files, artwork, and font libraries organised and production‑ready

• Contributing positively to the culture, energy, and craft of the Creative Studio

Who we're looking for:

• Proven experience in an agency or similar fast‑paced environment

• A strong portfolio demonstrating Key Visual development and design thinking

• Experience working to briefs, deadlines, and multiple stakeholders

• Comfortable juggling parallel campaigns with shifting priorities

Technical Skills

• Adobe Creative Suite: Photoshop, Illustrator, InDesign

• PowerPoint (essential)

• Email design and build experience

• Basic understanding of web design

• After Effects and Premiere Pro (advantageous)

• Strong typography, layout, and composition skills

• Confident with file structuring, font management, and artwork prep

Personal Attributes

• Detail‑focused with a strong visual eye

• Passionate about design and visual storytelling

• Calm under pressure and confident in fast‑moving environments

• A collaborative team player who takes direction well

• Ambitious, curious, and eager to grow

• Clear, confident communicator

Being a people-led business, we hire upon values and believe that our people are what make the beloved TLC culture so unique.

At TLC we aim to create a ‘world within the world’ that is free from prejudice, bias and inequity.

A world where diversity is valued and celebrated, and where we work hard to ensure all our wonderful people are given equal opportunity to succeed.

If you're excited by everything we've told you, then it's time to apply!