Job Description

The Company

Electrum is a next-generation payment software technology company.

Since 2012, we've delivered trusted, enterprise-grade, cloud-native software to optimise financial transaction processing. Our deep expertise has established us as a respected partner in high-volume, low-value payment schemes, enabling clients to deliver services to millions of South Africans daily.

At Electrum, we are grounded in impact – designing solutions that matter, acting with urgency, and continuously learning as we scale. We believe in creating together – working side by side with our clients and teams to build meaningful, lasting solutions. We prioritise making it safe – encouraging open communication, smart risk-taking, and trust so that creativity and alignment thrive. And we back empowered strong teams – hiring brilliant people, collaborating hard, and holding each other to high standards while leading with empathy and kindness.

When you join the Electrum team, you’ll get to:

• Be part of the entire journey — from the spark of an idea to the final product launch.
• Grow your skills through world-class training and hands-on learning every day.
• Receive mentorship and guidance from industry leaders who are invested in your success.
• Work in a dynamic, innovative workplace where collaboration and creativity thrive.
• Tackle real-world customer challenges and see the impact of your work firsthand.
• Explore plenty of opportunities to grow your career and expand your expertise.
• Gain valuable experience in a leading FinTech environment, contributing to meaningful, high-impact projects.

The Opportunity

Join the Electrum Marketing Team and make your mark on a leading FinTech brand. This role is your chance to join an exceptional organization and directly contribute to our growth by shaping and marketing the Electrum brand identity. You will be empowered to translate our mission—impacting millions through enterprise payment software—into visually compelling narratives that attract top talent, support B2B sales goals, and solidify our position as an industry leader.

The role

This in-house Graphic Designer role is essential for communicating Electrum’s brand message, supporting B2B sales, marketing, and recruitment. You will independently manage projects from concept to completion, producing high-quality, engaging digital and print materials that enhance brand identity, attract talent, and drive business growth. Leverage your expertise to evolve the brand and empower the sales team to meet revenue goals. Your visually compelling, consistent, and relatable designs will be celebrated in our fast-paced marketing environment.

Requirements

Key Responsibilities:

• Brand & Visual Storytelling: Build and maintain Electrum's brand consistency across all materials (print and digital) using design thinking, user insight, and current trends.
• Design Production: Produce high-quality marketing collateral including Social Media content, presentations, e-books, blogs, white papers, event collateral and branded marketing collateral
• Project Management: Independently own and manage design projects from brief to delivery, prioritising workload and facilitating feedback sessions with stakeholders.
• Collaboration: Work closely with marketing, product, and sales teams, translating business objectives into effective visual assets and communicating concepts clearly to technical and non-technical stakeholders.

Requirements:

• Education: Degree (NQF L6) in Graphic Design or similar (Post-graduate in marketing is an advantage).
• Experience: 3–6 years professional graphic design experience, preferably in a B2B/enterprise software environment, handling both digital and print projects independently.
• Skills:
• Expert Proficiency: Adobe Creative Suite (Photoshop, Illustrator, InDesign).
• Proficient: Figma, Canva, G-Suite/MS Office (especially Slides/PowerPoint).
• Technical: Strong grasp of core design principles, layout, typography, and translating complex data visually. Experience with responsive/mobile-first design.
• Advantageous
• Webflow/Wix/HubSpot, basic HTML/CSS, AI design tools, videography/photography, UI/UX principles, motion graphics, Financial Services software experience.
• Web Design: Create wireframes and responsive pages using Figma and Webflow, collaborating with developers to ensure seamless, on-brand digital experiences.

• Competencies: Self-managed, strong work ethic, detail-oriented, adaptable, continuous improvement mindset, strong communication, constructive collaboration, and technical-creative aptitude.

Benefits

Why Join Electrum?

• We believe in a People First approach, ensuring a culture where you can thrive and make a real difference

Your Career & Culture

• Career Growth: Delivering world-class financial software is challenging, but your effort will earn you hands-on experience with products used by millions, accelerating your career
• Strong Teams We keep teams small, focused, and collaborative to maximize impact
• Transparency We openly discuss strategy, finances, and salaries. Mistakes are viewed as learning opportunities that we actively discuss.
• Autonomy: We trust you. You're expected to seek out the data needed for informed decisions and manage your own time—knowing when to focus and when to recharge.
• Shared Vision You'll have the power to shape the vision of how we build the future of financial services.

Practical Perks

1. Here's how we support our culture:

• Flexible Work Office-first environment with flexible hours
• Generous Leave Starting at 20 days per year
• Office Perks Fully-stocked kitchen and daily catered lunch