Job Description

Posting number: 191763

Department: Department of Health and Human Services

Division: Bureau of Policy

Job classification: Grants Administrator I

Posting type: Open

Categories: Administration, Health Services, Social Services, Paraprofessional, Miscellaneous, Human Services, Organizational Development, Grants Administration, Database Administration

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Are you the One? We are looking for a Contract Monitor who's primary responsibilities include the management of administrative contracts. The Contract Manager monitors assigned contracts and vendor deliverables. Serves as a liaison and communications lead between the vendor and agency stakeholders. Serves as a s subject matter expert in providing knowledge and expertise for assigned contracts. Monitors contract activities and vendor performance through a variety of means to ensure compliance and delivery of quality service. Utilizes statistical measurements to distinguish areas of strength and identification of failures to comply. Completes reporting and other evaluation analysis to track and measure contract and vendor performance and compliance. Identifies the need for, assists in the creation of, and maintains all documentation, protocols, and tools required to monitor, analyze, measure and report all assigned deliverables related to contracts and vendor compliance and performance. Ensures all documentation is clear, concise, and easily followed and utilized by others.

• Provides day-to-day oversight, follow-up, and maintenance on contract management and vendor deliverables for assigned contracts. Serves as a subject matter expert providing knowledge and expertise for assigned contracts to management, vendors, and agency stakeholders. Tracks, assists, and escalates as necessary the planning, coordination, administration and execution of new contract and contract amendments. Measures, tracks and reports regularly on contract activity, contractor performance and agency satisfaction to department lead and others. Archives and stores supporting documentation, communications, reports, etc. Provides input, serves as liaison, and prepares communications for publication to vendors, internal departments, stakeholders, and/or administration.
• Assists in the development and maintenance of all procedural documentation, tools, and reports, etc. essential to properly monitor, analyze, measure and report contract and vendor deliverables and compliance. Evaluates, updates, and maintains all resources to ensure accuracy. Maintains contract monitoring protocols, practices and plans tailored for each assigned contract, including the collection and storage of data required to monitor, analyze, and report compliance. Documentation is accurate, concise, and easily followed and utilized by others.
• Provides day-to day oversight, follow-up, and maintenance of assigned contract/vendor related escalations. Serves as a subject matter expert providing knowledge and expertise for assigned contracts to management, vendors, and agency stakeholders. Measures, tracks, and reports regularly on contract/vendor related escalations for assigned contracts. Archives and stores supporting documentation, communications, reports, etc. Develops and submits to management after action review documents to address repetitive escalation topics.
• Leads or supports other projects proactively or as assigned by Agency leadership. Continuously engages in process improvement to support Agency, Division, and Bureau-wide strategies, objectives, and initiatives. Collaborates with other policy team members in research, development, implementation, and evaluation activities for services, projects, and agency initiatives as assigned. Performs other related duties as required.
• Leads or supports other projects proactively or as assigned by Agency leadership.
  Continuously engages in process improvement to support Agency, Division, and Bureau-wide strategies, objectives, and initiatives. Collaborate with other policy team members in research, development, implementation, and evaluation activities for services, projects, and agency initiatives as assigned. Performs other related duties as required.

• Health, Dental, Vision, Long Term Disability, and Life Insurance for Employee, Spouse, and Children.
• 15 days annual (vacation) leave per year.
• 15 days sick leave per year.
• 13 paid holidays.
• State Retirement Plan and Deferred Compensation Programs.

Examples of duties

A bachelor’s degree in a healthcare or business-related field and three (3) years of experience in business, personnel, grant-in-aid, public administration, or work-related experience.

Additional Requirements:

• Overtime and/or weekend work with Deputy approval.
• Sitting or standing for long periods of time.
• Lifting requirements: 20 lbs.
• Valid driver's license.
• Occasional overnight travel.
• In-office Role

Qualifications

• Demonstrated competencies related to contract procedures, functions, and compliance;
• Competent in use of protocols, policies, procedures, and tools;
• Ability to work independently; to organize and complete work assignments with minimal guidance;
• Ability to maintain a positive working environment with internal and external relationships;
• Capable of following oral and written policies/regulations;
• Proficient in serving as point person for day-to-day oversight of assigned programs;
• Working knowledge of financial and accounting practices.

Supplemental information

Please complete the State application to include all current and previous work history and education. A resume will not be accepted nor reviewed to determine if an applicant has met the qualifications for the position. Supplemental questions are considered part of your official application for qualification purposes. All applicants must apply online. All correspondence from the Office of Human Resources will be through electronic mail.

The South Carolina Department of Health and Human Services is committed to providing equal employment opportunities to all applicants and does not discriminate on the basis of race, color, religion, sex (including pregnancy, childbirth or related medical conditions, including, but not limited, to lactation), national origin, age (40 or older), disability or genetic information.