Job Description

Help us build the "System of Action" that supercharges global manufacturing teams.

QAD is entering a high-velocity era to architect the world’s first AI-native, agentic ERP. We are moving beyond legacy "systems of record" to build an autonomous platform where humans and AI work as a tag team to redefine how factories operate. Join us at this pivotal moment to build our next generation platform, lead the next generation of the Adaptive Enterprise and turn global speed into strategy.

Responsibilities:

• Maintain and update SOC process documentation, runbooks, and SOPs.

• Create and revise cybersecurity infrastructure diagrams for major tools and integrations.

• Document alert flows, escalation paths, and major security control dependencies.

• Support knowledge base articles, onboarding materials, and architecture inventories.

• Help clean up stale diagrams and convert tribal knowledge into usable references.

• Assist with Tier 1 security event monitoring.

Tasks:

• Build a “source of truth” diagram library.

• Document log sources, detection coverage, and response handoffs.

• Help map security tooling relationships across SIEM, EDR, PA, IAM, AIDR, DLP, cloud, and ticketing.

Qualifications

• Education: Recent graduate with a Bachelor’s or Master’s degree in Cybersecurity, Information Technology, Computer Science, or a related field.

• Technical Knowledge: Foundational understanding of core security concepts (SIEM, EDR, IAM, Cloud Security, and basic networking principles).

• Documentation & Analytical Skills: Strong technical writing and diagramming skills, with keen attention to detail and an ability to translate complex technical processes into clear reference materials.

Additional Information

About QAD:

QAD | Redzone is redefining manufacturing and supply chains through its intelligent, adaptive platform that connects people, processes, and data into a single System of Action. With three core pillars — Redzone (frontline empowerment), Adaptive Applications (the intelligent backbone), and Champion AI (Agentic AI for manufacturing) — QAD | Redzone helps manufacturers operate with Champion Pace, achieving measurable productivity, resilience, and growth in just 90 days.

QAD is committed to ensuring that every employee feels they work in an environment that values their contributions, respects their unique perspectives and provides opportunities for growth regardless of background. QAD’s DEI program is driving higher levels of diversity, equity and inclusion so that employees can bring their whole self to work.

We are an Equal Opportunity Employer and do not discriminate against any employee or applicant for employment because of race, color, sex, age, national origin, religion, sexual orientation, gender identity, status as a veteran, and basis of disability or any other federal, state or local protected class.