Emirates NBD

Graduate Trainee - Assistant Branch Manager UAE Nationals)

Emirates NBD  •  United Arab Emirates (Onsite)  •  1 month ago
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Job Description

Key Responsibilities:

  • Assist in managing daily branch operations, ensuring compliance with bank policies and procedures.
  • Ensure the branch is audit-ready and compliant with regulatory requirements.
  • Handle escalated customer concerns and complaints professionally.
  • Provide exceptional customer service and resolve customer issues efficiently.
  • Assist in developing and implementing sales strategies to achieve branch goals.
  • Support branch staff in identifying and pursuing sales opportunities.
  • Supervise, mentor, and develop branch staff.
  • Assist in monitoring and managing branch budgets and financial performance.
  • Ensure accurate and timely reporting of financial data.
  • Identify and mitigate operational and financial risks within the branch.

Skills and Experience

  • Bachelor’s degree in business administration, Finance, or a related field.
  • Strong leadership and management skills.
  • Knowledge of banking regulations and compliance requirements is an added advantage.
Emirates NBD

About Emirates NBD

About Emirates NBD

Emirates NBD (DFM: Emirates NBD) is a leading banking group in the MENAT (Middle East, North Africa and Türkiye) region with a presence in 13 countries, serving over 20 million customers. As at 30th September 2023, total assets were AED 836 billion, (equivalent to approx. USD 228 billion). The Group has operations in the UAE, Egypt, India, Türkiye, the Kingdom of Saudi Arabia, Singapore, the United Kingdom, Austria, Germany, Russia and Bahrain and representative offices in China and Indonesia with a total of 853 branches and 4,213 ATMs / SDMs. Emirates NBD is the leading financial services brand in the UAE with a Brand value of USD 3.89 billion.

Emirates NBD Group serves its customers (individuals, businesses, governments, and institutions) and helps them realise their financial objectives through a range of banking products and services including retail banking, corporate and institutional banking, Islamic banking, investment banking, private banking, asset management, global markets and treasury, and brokerage operations. The Group is a key participant in the global digital banking industry with 97% of all financial transactions and requests conducted outside of its branches. The Group also operates Liv, the lifestyle digital bank by Emirates NBD, with close to half a million users, it continues to be the fastest-growing bank in the region.

Emirates NBD contributes to the construction of a sustainable future as an active participant and supporter of the UAE’s main development and sustainability initiatives, including financial wellness and the inclusion of people of determination. Emirates NBD is committed to supporting the UAE’s Year of Sustainability as Principal Banking Partner of COP28 and an early supporter to the Dubai Can sustainability initiative, a city-wide initiative aimed to reduce use of single-use plastic bottled water.

Industry
Finance & Insurance
Company Size
10,000+ employees
Headquarters
Dubai, AE
Year Founded
Unknown
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