Job Description

Content Guru are thrilled hosting a Graduate Assessment Day here in our Bracknell Office on October 8th, searching for the highest calibre graduates to join our application engineering team as a Software Developer.

Content Guru is a leading provider of cloud communications solutions. We help businesses across the globe to enhance their customer engagement and experience.

From our omni-channel cloud contact center solution to our bespoke integration systems, we use cutting-edge technology to transform communications and make mass personalization a reality. This includes our development of AI and propensity modelling to create the seamless end-to-end customer journeys that inspire loyalty and power the success of organisations worldwide.

What we are looking for...

We are looking for someone who is committed to deliver valuable applications and services to customers. You will ensure the software meets the agreed acceptance criteria and the team’s definition of done.

From design, development, testing, deploying and maintaining up-to-date applications and services, you enable The Company to deliver mission-critical communications solutions for customers.

Location...

This role is based in our office in Bracknell.

Key Responsibilities within this role...

Development

• Write code in appropriate languages, principally C#.
• Design the architecture of new application components and achieve internal sign off for development specifications where required.
• Work within an Agile team to develop back-end applications and features to meet customer/project requirements.
• Thoroughly test new features or developments to make sure they perform the desired task correctly in all cases.
• Work with Quality Assurance teams/processes to validate builds ready for launch.

Maintenance & improvement

• Problem solve and fix bugs as discovered/reported.
• Perform ongoing maintenance or upgrade of the platform as required, following internal change procedures at all times.
• Peer review colleague’s work.
• Share ideas and work on projects for improving applications, process or the wider platform.
• Review projects/deployments and learn lessons to improve future performance.
• Design and pilot prototype applications where required
• Stay up to date with software development trends and technological advancements. Learn and test new technologies, frameworks and languages as relevant.

About you...

• Bachelors Degree in a STEM, Computer Science or related subject.
• Good experience of developing commercial projects/applications in C#.
• Good experience in SQL and using relational databases such as Microsoft SQL Server.
• Experience in source control, in particular Git
• Experience working within an Agile environment, in particular Scrum, and applying supporting practices.
• Knowledge and experience working to OWASP ASVS or equivalent application security standards.
• Experience of .NET 5 or 6.
• Experience of Javascript, Typescript and associated frameworks and libraries, in particular React.js.
• Experience in developing containerising applications with Docker and using orchestration such as Kubernetes.

About the Company...

Content Guru is the largest privately owned provider of Contact Centre as a Service (CCaaS) in Europe. We have grown to have offices in the UK, US, Netherlands, Germany and Japan, and our award-winning proprietary cloud services now power some of the largest organisations across the globe. Operating in sectors ranging from utilities and travel through to finance and government, our clients include UK Power Networks, Rakuten, Rightmove, Interflora, Sodexo, and the National Health Service (NHS).

Our mission is to enhance the way the world communicates. With our omni-channel cloud contact centre solution, storm®, we enable businesses, customers and colleagues to interact across social media, video, SMS, email, web, web chat, and emerging technologies, such as WebRTC. We connect to hundreds of external systems, including AI, information and logistics systems, to bring information and communications together and deliver the customer experience of tomorrow.

We are an equal opportunities employer and consider all qualified and experienced applicants without regard to race, gender, religion, orientation, disability or any other characteristic protected by law. We are devoted to our people and pride ourselves on developing and upskilling our employees to give them the best opportunities for success.