Service Delivery Leadership Pathway - Commencing February 2027
The opportunity
Kinetics' Graduate Program is designed to build the skills, confidence and capability of our future leaders through hands-on experience and meaningful operational exposure.
This role will commence February 2027!
Australia's 2027 intake is open exclusively to women, offering tailored development to break down the systemic barriers that have long limited women's advancement into leadership positions in the transport industry.
What is an Operations Leader?
Service Delivery Leaders are the heartbeat of our network – leading teams, managing day-to-day operations, and ensuring services run safely and efficiently. If you’re passionate about leadership, problem-solving, and making a real impact, this is your chance to shape the future of public transport.
What will the program look like?
The program will run over 9 months and commence with you learning the most important role at Kinetic – how to drive a bus! You’ll be trained by our industry leading trainers to drive a bus safely and competently, and you’ll obtain your heavy vehicle licence.
You will then rotate through a series of placements to get a well-rounded introduction to the service delivery, planning and leadership functions that keep our network moving. This hands-on experience will give you the skills and confidence to build a successful career in transport operations. You will have regular catch ups with leaders in the business to ensure you are fully supported throughout the program with plenty of feedback opportunities. The program is flexible, and if you’d like to further develop your skills in a particular placement, we’re open to extending your time with that team. During this phase you will be employed on a salary of $80,000.
Along with gaining business and operational skills, your development as a future people leader will be enhanced by participating in our leadership development programs.
At the conclusion of the program, you will be ready to step into a permanent Service Delivery Leadership position, with a salary of $110,000–$115,000, and play a key role in delivering safe, reliable, and customer-focused transport services.
What you’ll bring
Who are Kinetic?
Kinetic is Australasia’s largest and most trusted bus network, connecting communities across Australia, New Zealand, and beyond. With a fleet of over 5,000 buses and a team of 7,400 passionate people, we deliver safe, reliable, and sustainable transport every day.
We’re committed to shaping the future of public transport through innovation and inclusion. Our goal is to achieve gender equality in our workforce by 2030, and we’re leading the way with initiatives like Women Up Front.
As part of our sustainability journey, we’re investing in zero-emission technology and building greener networks for generations to come.
Established over 45 years ago, Kinetic has grown to become the largest bus operator in Australia and New Zealand, and a global, multi-modal transport network with operations that span across the UK, Europe and Singapore.
We began in 1978 with Melbourne’s Skybus – a cost efficient, reliable airport transfer service. Today, we manage a global network of bus and rail services, with a team of 36,000 dedicated people and 11,000 buses seamlessly moving over 100 million passengers every year.
We’re the trusted operator of urban, regional, school and charter bus services across Australia and New Zealand. We operate 40 per cent of buses in Queensland, a third of Melbourne’s bus network, and almost half of bus services in Tasmania. In NZ, we’re proud to partner with councils in Auckland, Christchurch, Wellington and Tauranga.
Our expertise spans continents, operating in five countries across Europe. In the UK, we run the Go Ahead network – alongside joint venture partner Globalvia – which includes the Govia Thameslink rail link, the largest and most complex rail system in the country.
We believe in improving the communities in which we live and operate, and making a positive impact on people’s lives.
We’re removing the diesel buses that emit millions of tons of greenhouse gases every year. We’re putting women up front. And we believe in LGBTQI+ inclusion and the freedom to be your true self.
Governments, airports, businesses, schools and councils count on us every day. You too, can count on Kinetic.
