Job Description

Mission/ Core purpose of the Job

The graduate will assist in understanding customer requirements, developing technical solutions and proposals, and supporting the sales process under the guidance of experienced team members.

Key Performance Areas: Core, essential responsibilities / outputs of the position (KPA's)

The Graduate Presales will be accountable to the following objectives:

1. Presales & Technical Support

• Support the Sales team in understanding and translating customer requirements into appropriate technical solutions.
• Assist with the preparation of technical proposals, presentations and solution documentation.
• Support responses to customer RFPs and RFIs.
• Assist with technical information required during customer engagements. These activities reflect the responsibilities in Bayobab's existing Presales Engineer profile.

1. Solution Design & Connectivity

• Gain practical exposure to Fiber Networks, IP Transit, Datacenters, Satellite Connectivity, Cloud and Enterprise Connectivity solutions.
• Assist experienced team members with basic solution design and technical feasibility assessments.
• Support the collection and validation of technical information required to develop customer solutions.

1. Sales & Customer Support

• Work closely with Sales teams to understand customer business and technical requirements.
• Assist with customer presentations and technical discussions.
• Support the development of customer-specific connectivity solutions.
• Contribute to timely responses to customer solution requests.

1. Cross-functional Collaboration

• Collaborate with Sales, Product, Network Planning, Operations and Service Delivery teams to support customer solutions.
• Support coordination of technical inputs from relevant stakeholders.
• Participate in internal product and technical knowledge-sharing sessions.

1. Learning & Continuous Improvement

• Keep up to date with developments and emerging technologies within the telecommunications and ICT industry.
• Participate actively in graduate development and technical training.
• Support the maintenance of solution documentation and technical information.

Job Requirements: (Education, Experience and Competencies)

Education

• Minimum Bachelor's Degree in: Telecommunications Engineering, Computer Science, Information Technology, Electronics/Electronic Engineering,Network Engineering, Business Technologyor a related field.

Experience

• Recent graduate with strong academic performance and demonstrated interest in technology sales, as specified in the graduate recruitment requirements.
• Internship, academic project or practical exposure to telecommunications, ICT, networking, presales or technical sales would be an advantage.
• Exposure to customer-facing activities or technology solution development would be advantageous.

Technical Skills

• Basic understanding of telecommunications networks and ICT solutions.
• Basic knowledge or academic exposure to:
• Fiber Networks & Services
• IP networking and IP Transit (IPT)
• Datacenters
• Satellite Connectivity
• Cloud solutions
• Enterprise Connectivity