Syspro

Graduate - Junior Support Analyst

Syspro  •  R75 - R100/hr  •  South Africa (Onsite)  •  2 days ago
Apply
AI can make mistakes so check important info. Chat history is never stored.

Job Description

Manufacturing and distribution run on people who show up when something breaks. As a Junior Support Analyst, you'll be the first line: troubleshooting, documenting, and resolving issues for the customers who run their business on Syspro.

Requirements

What you'll do

  • Log, triage, and resolve support tickets for Syspro ERP customers
  • Reproduce issues, test fixes, and escalate what needs deeper technical input
  • Build working knowledge of Syspro modules across finance, inventory, and production
  • Turn repeat issues into knowledge-base articles that save the next analyst time

What you need

  • A relevant diploma or degree, completed within the last two years
  • Clear, patient communication, especially under pressure
  • Curiosity about how ERP systems hold a business together
  • No prior Syspro experience required. We'll train you

Because of Syspro, True Pros stop firefighting and get back to running their business. This program is how you become one of the people who makes that possible.

Benefits

  • Free Barista Coffee Daily
  • Gym Facilities
  • Free Daily Lunch
  • Free Fruit on a Tuesday & Thursday

Salary

Salary range: 150,000 - 200,000 ZAR (Annual)

Syspro

About Syspro

Syspro delivers scalable, future-ready technology that connects people, processes, and supply chains. Built specifically for manufacturing and distribution, our modern cloud platform combines AI capabilities with decades of industry expertise to keep operations running efficiently and profitably — so you can focus on growth.

From family-owned businesses to some of the world’s most established manufacturers, our customers have relied on Syspro for decades. With real-time supply chain visibility, automated order-to-cash processes, and traceability and compliance by design, we help you make faster, smarter decisions.

We show up as your trusted advisor, providing deep industry knowledge and practical application; a performance optimizer, driving efficiency and profitability across operations; and a modern pioneer, delivering forward-looking solutions grounded in real-world experience.

A true pro doesn’t overcomplicate — they deliver. That’s Syspro.

Industry
IT & Software
Company Size
501-1,000 employees
Headquarters
Johannesburg, ZA
Year Founded
1978
Social Media