Job Description

Country
Malaysia
City
KUALA LUMPUR
Workplace location
KUALA LUMPUR-PETRONAS TWIN TWRS(MYS)
Employer company
TotalEnergies EP Sarawak Inc.
Domain
Information Systems
Type of contract
Fixed term position
Contract duration
2 Years
Experience
Less than 3 years

Context & Environment

Are you a recent graduate eager to build a strong foundation in IT infrastructure, operations, and cybersecurity within a dynamic upstream energy environment?

TotalEnergies EP Malaysia is seeking a motivated Graduate IT Analyst to join our ITS Operations team. This structured 2‑year Graduate Programme provides hands‑on exposure to enterprise‑grade technologies across network operations, server & data center environments, cloud platforms, cybersecurity monitoring, storage & backup systems, and IT service management.

Activities

Your Impact

Throughout this 2-year programme, you will play a key role in supporting the stability, performance, and security of the company’s IT infrastructure. You will:

• Assist in monitoring network performance, troubleshooting LAN/WAN issues, supporting VoIP/unified communications, and participating in supervised configuration activities.
• Perform server health checks, assist with hardware maintenance, rack management, and support provisioning, patching, and virtualization tasks.
• Execute scheduled backups (Veeam/Commvault), validate restoration processes, and participate in Disaster Recovery drills and documentation.
• Monitor alerts, support incident triage, analyse system logs, assist with vulnerability management, and contribute to security awareness initiatives.
• Handle first level support via ITSM tools (ServiceNow), log and categorize incidents, and assist in preparing change requests and impact assessments.
• Update operational documents, configuration records, network diagrams, and support audit preparation aligned with IT security and regulatory standards.

Candidate Profile

What We Are Looking For

• Bachelor’s Degree in IT, Computer Science, Network Engineering, Cybersecurity, or related field (recent graduates encouraged).
• Basic understanding of networking, operating systems (Windows/Linux), and virtualization (VMware/Hyper‑V).
• Having awareness in cybersecurity fundamentals and familiarity with cloud platforms or monitoring tools.
• Strong analytical, troubleshooting, teamwork, and adaptability skills in a fast‑paced environment.
• Internship or academic experience in IT operations, system/network administration, or cybersecurity is highly desirable.

Additional Information

TotalEnergies values diversity, promotes individual growth and offers equal opportunity careers.

Why TotalEnergies?

At TotalEnergies, you will gain structured development, hands‑on experience with enterprise technologies, and mentorship from experienced IT professionals. This programme prepares you for a long‑term career in IT operations, infrastructure engineering, or cybersecurity in a global energy organisation.