Job Description

Post Title:

Clerical Officer Grade III

Post Status:

Permanent

Department

Medical Directorate

Location:

Beaumont Hospital, Dublin 9

Reports to:

Directorate Support Supervisor; with regard to day-to-day operational issues Directorate Support Manager; with regard to overall quality of work, development, and compliance with strategic and operational objectives

Salary:

Appointment will be made on Grade III salary scale (€31,934 - €47,771, €49,416 LSI) at a point in line with Government pay policy.

Hours of work:

Full time 35 hours

Closing Date:

12.00pm on Thursday 25th of June 2026

The Hospital reserves the right to close the competition early should a substantial number of applications be received

Responsibilities

General Responsibilities

• Under general supervision, to carry out the functions of the administrative role as directed by the directorate management team in line with established standard operating procedures. • Plan and organise work to comply with established objectives and deadlines. Understand and adhere to all relevant Beaumont Hospital policies, guidelines and procedures, comply with health and safety, infection control and risk management procedures, comply with statutory obligations.• Participate in performance review/ achievement and the development of a personal development plan in conjunction with and as required his / her line manager• Maintain and update compliance with mandatory training (Fire Safety, Manual Handling, Hand Hygiene etc.)

Principal Duties

• Outpatient Reception – dealing with members of the public attending health services • Location and requisition of patient medical charts• Preparation of medical charts for outpatient clinics• Comply with obligations to protect patient confidentiality and data at all times (GDPR)• Waiting List Management and appointment scheduling (in line with National Policy for Management of Outpatient Services/Inpatient Day Case Services)• Telephony duties – manage incoming calls to the service and follow-up as appropriate• Filing of clinical documentation as per National Guidelines for the management of patient records• Checking of Departmental email account• Scanning and transmission of documents in line with GDPR guidelines• Risk Management – monitor own department and service for elements of risk and escalate to management team in a timely manner• Participate in the provision of cover in the event of planned/unplanned absences as part of the Medical Directorate clerical pool and across the wider hospital as required• Attendance at interdepartmental meetings as required• General administrative duties, as directed by line manager and appropriate to clerical grade.

Time & Attendance

Work Pattern: Monday – Friday Target Hours: 35 per week Flexi-time (Standard Working Day Roster) Start Time: between 08:00am – 10:00amEnd time: between 16:00pm – 18:00pm

Note: The above Job Description is not intended to be a comprehensive list of all duties involved and consequently, the post holder may be required to perform other duties as appropriate to the post which may be assigned to him/her from time to time and to contribute to the development of the post while in office.

Qualifications

Eligibility Criteria:

Mandatory:

Candidates must have at the latest date of application:

1. Professional Qualifications, Experience

(a) Eligible applicants will be those who on the closing date for the competition: (i) Obtained at least grade D (or pass) in Higher or Ordinary Level in five subjects from the approved list of subjects in the Department of Education established Leaving Certificate Examination or Leaving Certificate Vocational Programme or Leaving Certificate Applied.

Or

(ii) Passed an examination of at least equivalent standard

Or

(iii) Satisfactory relevant experience which encompasses demonstrable equivalent skills And (b) Candidates must possess the requisite knowledge and ability, including a high standard of suitability, for the proper discharge of the office based on the skills competencies and knowledge for the post.

2. Health

A candidate for and any person holding the office must be fully competent and capable of undertaking the duties attached to the office and be in a state of health such as would indicate a reasonable prospect of ability to render regular and efficient service.

3. Character

Each candidate for and any person holding the office must be of good character.

Desirable: 1. Good working knowledge of Microsoft Office Suite (Word, Excel, Outlook)2. Experience working in a healthcare environment 3. Excellent keyboard skills