Job Description

Requisition No: 877428

Agency: Department of Health

Working Title: GOVERNMENT OPERATIONS CONSULTANT II - 64085536

Pay Plan: Career Service

Position Number: 64085536

Salary: $45,060.08 Annually

Posting Closing Date: 06/26/2026

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Department of Health

Prosecution Services Unit

Agenda Processor

Open Competitive Opportunity

The Prosecution Services Unit (PSU) is responsible for providing legal services in the regulation of all health care boards and councils. PSU takes administrative action against healthcare practitioners for violations of the licensee’s practice act.

Your Specific Responsibilities:

The incumbent reports to the Deputy General Counsel (DGC) for the Prosecution Services Unit (PSU). The incumbent is responsible for maintaining records and reports regarding cases within PSU, by:

• Responding to status updates and drafting briefs in conjunction with the Division of Medical Quality Assurance (MQA) staff on cases within PSU
• Analyze data obtained through Licensure Enforcement Information Database System (LEIDS), research and liaising with attorneys, Office of the General Counsel, Attorney General’s Office and MQA staff.
• Researching trends in case progress and processes within PSU, regularly monitoring case intake and timeliness of case progression.
• Providing updates to the DGC on priority cases within PSU by providing reports and summaries of data and case progression
• The incumbent manages any and all reporting systems for the above data, including any Word, Excel or Smartsheet data files.
• The incumbent will utilize and analyze the data acquired and maintained, with consultation of DGC and leadership, to create efficiencies and identify areas of improvement in the processing PSU cases.
• The incumbent is responsible for the processing of all public records requests where PSU has responsive records. This includes tracking the request, providing invoices, assisting attorneys and staff with gathering responses, performing email inquiries, and liaising with outside parties as necessary.
• All other duties as assigned.

Required Knowledge, Skills, and Abilities:

• Knowledge, skills and abilities, including utilization of equipment, required for the position: Knowledge of the techniques for handling complaints and dealing with the public. Ability to compile, organize and analyze data and create reports. Ability to work independently; ability to maintain confidentiality. Ability to understand and apply Florida Statutes, rules, policies and procedures for licensing and regulation of professionals and facilities, and consumer protection. Ability to determine work priorities, multitask and ensure proper completion of work assignments in a timely manner. Ability to learn to use a case tracking system. Ability to communicate effectively, establish and maintain effective working relationships with others.

Preferred candidates should possess:

• Reliable skills and abilities for attention to detail and accuracy.

Minimum Qualifications:

• 5 years of professional experience in a legal, governmental, regulatory, or administrative environment.
• Experience managing case files, records, or other confidential information.

Preferred Qualifications:

• Experience with case management, records management, or public records process.
• Experience reviewing, processing, and/or responding to records requests.

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All applications for employment must be received via the People First System.

When completing the online application, all gaps of employment or education greater than 90 days starting from high school must be explained (approximate date, month and year) identifying company name or if unemployed.

Incomplete applications will not be considered.

It is unacceptable to use the statement "See resume" in place of work history.

Florida Department of Health Mission, Vision, and Values:

Mission:

To protect, promote & improve the health of all people in Florida through integrated state, county & community efforts.

Vision:

To be the Healthiest State in the Nation.

Values:

I nnovation: We search for creative solutions and manage resources wisely.

C ollaboration: We use teamwork to achieve common goals & solve problems.

A ccountability: We perform with integrity & respect.

R esponsiveness: We achieve our mission by serving our customers & engaging our partners.

E xcellence: We promote quality outcomes through learning & continuous performance improvement.

Where You Will Work:

2585 Merchants Row Blvd.

Tallahassee, FL 32399

The Benefits of Working for the State of Florida:

Working for the State of Florida is more than a paycheck. The State’s total compensation package for employees features a highly competitive set of employee benefits including:

• Annual and Sick Leave benefits;
• Nine paid holidays and one Personal Holiday each year;
• State Group Insurance coverage options, including health, life, dental, vision, and other supplemental insurance options;
• Retirement plan options, including employer contributions

(For more information, please click www.myfrs.com);

• Flexible Spending Accounts;
• Tuition waivers;
• And more!

For a more complete list of benefits, including monthly costs, visit www.mybenefits.myflorida.com

Please be advised:

Your responses to qualifying questions for this position must be verifiable by documentation provided through the electronic application process.

This position requires a security background check and/or drug screening and participation in direct deposit. Any misrepresentations or omissions will disqualify you from employment consideration. Note: You will be required to provide your Social Security Number (SSN) in order to conduct this background check Successful completion of a drug test is a condition of employment for safety-sensitive positions.

Male applicants born on or after October 1, 1962, will not be eligible for hire or promotion unless they are registered with the Selective Services System (SSS) before their 26th birthday, or have a Letter of Registration Exemption from the SSS. For more information, please visit the SSS website: http://www.sss.gov

If you are a retiree of the Florida Retirement System (FRS), please check with the FRS on how your current benefits will be affected if you are re-employed with the State of Florida. Your current retirement benefits may be canceled, suspended or deemed ineligible depending upon the date of your retirement.

The successful candidate will be required to complete the Form I-9 and that information will be verified using the E-Verify system. E-Verify is operated by the Department of Homeland Security in partnership with the Social Security Administration to verify employment eligibility.

Incumbents may be required to perform emergency duty before, during, and/or beyond normal work hours or days.

All Florida Department of Health positions require the incumbent to be able to learn and communicate effectively, orally and in writing, in English. Applicants who do not meet this requirement will not be considered.

The State of Florida is an Equal Opportunity Employer/Affirmative Action Employer and does not tolerate discrimination or violence in the workplace.

Applicants requiring a reasonable accommodation, as defined by the Americans with Disabilities Act, must notify the agency hiring authority and/or People First Service Center (1-877-562-7287). Notification to the hiring authority must be made in advance to allow sufficient time to provide the accommodation.

The State of Florida supports a Drug-Free workplace. All employees are subject to reasonable suspicion drug testing in accordance with Section 112.0455, F.S., Drug-Free Workplace Act.

Florida has the third largest population of veterans in the nation with more than 1.5 million service men and women. The Florida Department of Health (department) is committed to serving members of the United States Armed Forces, veterans and their families by encouraging them to apply for vacancies that fit their area of knowledge and/or expertise. Through the Department's VALOR program, which expedites licensing for military veterans, the Department also waives initial licensing and application fees for military veterans who apply for a health care professional license within 60 months of an honorable discharge. These initiatives help ensure that the transition from military service into the workforce is as smooth as possible and reflects our appreciation for the dedication devoted to protecting our country.

Candidates requiring a reasonable accommodation, as defined by the Americans with Disabilities Act, must notify the agency hiring authority and/or People First Service Center (1-866-663-4735). Notification to the hiring authority must be made in advance to allow sufficient time to provide the accommodation.

The State of Florida supports a Drug-Free workplace. All employees are subject to reasonable suspicion drug testing in accordance with Section 112.0455, F.S., Drug-Free Workplace Act.

VETERANS’ PREFERENCE. Pursuant to Chapter 295, Florida Statutes, candidates eligible for Veterans’ Preference will receive preference in employment for Career Service vacancies and are encouraged to apply. Certain service members may be eligible to receive waivers for postsecondary educational requirements. Candidates claiming Veterans’ Preference must attach supporting documentation with each submission that includes character of service (for example, DD Form 214 Member Copy #4) along with any other documentation as required by Rule 55A-7, Florida Administrative Code. Veterans’ Preference documentation requirements are available by clicking here All documentation is due by the close of the vacancy announcement.