Job Description

Requisition No: 875840

Agency: Commerce

Working Title: GOVERNMENT OPERATIONS CONSULTANT II - 40000176

Pay Plan: Career Service

Position Number: 40000176

Salary: $52,000 to $55,000

Posting Closing Date: 05/15/2026

Total Compensation Estimator Tool

www.floridajobs.org/

Your Specific Responsibilities:

Media Relations

• Assist FloridaCommerce Office of Communications with responses to media requests.
• Handle media inquiries, distributing office news to staff, drafting statements for internal and external

communication.

• Provides support to the Office of Communications with responses to media request.
• Writing, editing, and distributing program press releases, statements, correspondences, marketing materials,

responses to communications and legislative requests and meeting appropriate deadlines.

• Plans and ensures that program communications products are current and appropriate.
• Reviews documents for accuracy, correct format, and grammatical errors.
• Prepares fact sheets or other written material for distribution.

Research

• Assist with developing briefings for internal and external meetings through independent research.
• Explore opportunities to find new, appropriate strategies to share mission with a diverse stakeholder audience.
• Review materials/communications to ensure the Department's internal communications are current, appropriate

and accurate.

Electronic/News/Media

• Update webpage content to ensure accurate and timely improvement of content on the website.
• Provide technical assistance to program offices and their leads regarding webpage content, layout, and

formatting.

• Actively monitor the online news coverage and social media platforms.
• Create content for the department's social media pages and engage in responsive communication with the

online community.

• Assist COM's Office of Communications with responses to program related media requests.
• Assist in the coordination and fact-checking of information for internal and external requests for program

information.

• Assist in the creation of program related press releases and external communications.

Outreach Materials

• Manage creation, production, editing, and dissemination of printed and electronic materials for internal

education, program development and external outreach.

• Draft and edit automated correspondence and notifications to program participants.
• Compile information for agency reports.
• Assist with the management of the Division's internal relations activities as well as the planning, directing

and developing of communications.

• Attend meetings, conferences and related public engagements on behalf of the Division.

Administrative

• Prepares and participates in program presentations and training.
• Assists with special projects as assigned.
• Actively proposes continuous improvements for the program’s communication needs.
• Attend meetings as needed.
• Performs other duties as required.

Required Knowledge, Skills, and Abilities:

• Knowledge of project management and business analyst concepts, techniques, methodologies, and practices
• Knowledge of and how to operate common business software applications such as Microsoft Office.
• Possess the technical knowledge as well as the verbal and writing skills needed to effectively research topics

and write articles or prepare information for dissemination

• Possess the skills needed to ensure that products are of high quality and meet the stated objectives within

assigned time frames

• Effective communication skills, both verbal and written, with a wide range of audiences.
• Possess strong critical thinking skills.
• Ability to work with cross-functional teams and staff of all levels.
• Ability to lead group discussions and manage conflict to achieve meeting objectives.
• Ability to proactively identify problems and generate solutions.
• Ability to balance multiple priorities and quickly adjust to changing priorities.
• Ability to analyze organizational operating practices or procedures.
• Ability to communicate technical information.
• Ability to develop and revise policies, procedures, methods, or standards.
• Ability to direct and coordinate activities of workers or staff.
• Ability to make presentations.
• Ability to plan and organize work.
• Ability to prepare reports for management.
• Ability to use conflict resolution techniques.
• Ability to provide strong customer service focus.
• Ability to communicate effectively both verbally and writing.
• Ability to properly use the rules of grammar and punctuation.
• Possess the ability to facilitate and perform external webpage updates.
• Ability to take initiative to plan and complete assigned work with a high level of accuracy.
• Ability to follow directions and work under a minimum amount of supervision.
• Ability to work with cross-functional teams and staff of all levels.
• Ability to lead group discussions and manage conflict to achieve meeting objectives.
• Ability to prepare reports for management.

PAY: $52,000.00 to 55,000.00 Annually

Our Organization and Mission:

FloridaCommerce works across the state to support Florida’s economy, robust and talented workforce, and our local communities. We are dedicated to making a stronger and more resilient Florida, so our businesses, communities, and workforce are better prepared to withstand future economic slowdowns and natural disasters.

In collaboration with our partners, we salute our nation’s veterans and are honored to have the opportunity to support them and their family members by encouraging them to apply at FloridaCommerce for positions that fit their skill sets.

FloridaCommerce is an Equal Opportunity Employer/Program. Auxiliary aids and services are available upon request to individuals with disabilities. (TTY/TDD 1-800-955-8771 or the Florida Relay Service – 711.)

Let our mission become yours. To find out more about us, click on the link: http://www.floridajobs.org/

The Work You Will Do:

This is a highly responsible position that reports to the Government Operations Consultant Ill - SES, Communications and External Affairs Manager within the Division of Community Development, Office of the Deputy Secretary and serves as a Communications Coordinator for the Division of Community Development.

The Difference You Will Make:

FloridaCommerce is a fast-paced work environment in which critical thinking and prioritizing are a must.

How You Will Grow:

FloridaCommerce encourages its employees to constantly innovate and seek efficiencies. Trainings are made available throughout the year and on request with the Office of Training and Development within the Bureau of Human Resource Management. In accordance with our Vision and Mission, the employee:

• Furthers Florida’s economic vision by providing support that enhances the economy and develops, safe, and healthy communities.
• Meets customer/client expectations with an emphasis on responsiveness, quality, quantity, and timeliness of work.
• Provides information clearly, accurately, and succinctly; and exhibits good listening skills.
• Works collaboratively to optimize the effectiveness of FloridaCommerce’s available resources and tools.
• Uses knowledge acquired through education, training, or experience to complete tasks.

These expectations are for all our employees, and you will be expected to model these as a leader. We believe in supporting and encouraging you as you take on important and often complex projects while offering you the opportunity to gain valuable experience.

Where You Will Work:

Tallahassee is Florida’s Capital City and continues to grow by attracting development and new businesses. Tallahassee is a mid-sized city in the heart of Florida’s Big Bend. FloridaCommerce’s main office is located in Downtown Tallahassee, the political epicenter that draws in visitors each year to visit the state’s Capitol. Each spring, the legislative session opens, and people pour in to see the Florida Legislature perform business and approve the state’s annual budget. Being in Tallahassee will guarantee you an experience vibrant with a unique experience, professional growth, entertainment, and culture.

Tallahassee is:

• Known for its beautiful parks, rolling hills and oak trees, canopied roads, hotels, dining, museums, arts, music, and natural resources ( https://talgov.com/ )
• Home to major college campuses, Florida State University (FSU), Florida A & M University (FAMU) and Tallahassee Community College (TCC).
• Approximately 22 miles from the nearest beach ( https://choosetallahassee.com/beaches-near-tallahassee/ )
• Within a state having no state income tax for residents of Florida

WORKING FOR THE STATE OF FLORIDA HAS BENEFITS!

For a more complete list of benefits, visit www.mybenefits.myflorida.com

* State Group Insurance coverage options+
( health, life, dental, vision, and other supplemental option)

Retirement plan options, including employer contributions ( www.myfrs.com)

* Nine paid holidays and a Personal Holiday each year

* Annual and Sick Leave Benefits

* Student Loan Forgiveness Program ( Eligibility required)

* Flexible Spending Accounts

* Tuition Fee Waivers (Accepted by major Florida colleges/universities)

* Ongoing comprehensive training provided

* Career Growth

* Highly skilled, professional environment

For a more complete list of benefits, visit www.mybenefits.myflorida.com

• We care about the success of our employees
• We are always improving our technology, our tools, our customer's experiences, and ourselves,
• A rewarding experience for reliable, compassionate, and professional employees.

Candidates requiring a reasonable accommodation, as defined by the Americans with Disabilities Act, must notify the agency hiring authority and/or People First Service Center (1-866-663-4735). Notification to the hiring authority must be made in advance to allow sufficient time to provide the accommodation.

The State of Florida supports a Drug-Free workplace. All employees are subject to reasonable suspicion drug testing in accordance with Section 112.0455, F.S., Drug-Free Workplace Act.

VETERANS’ PREFERENCE. Pursuant to Chapter 295, Florida Statutes, candidates eligible for Veterans’ Preference will receive preference in employment for Career Service vacancies and are encouraged to apply. Certain service members may be eligible to receive waivers for postsecondary educational requirements. Candidates claiming Veterans’ Preference must attach supporting documentation with each submission that includes character of service (for example, DD Form 214 Member Copy #4) along with any other documentation as required by Rule 55A-7, Florida Administrative Code. Veterans’ Preference documentation requirements are available by clicking here All documentation is due by the close of the vacancy announcement.