Job Description

Requisition No: 873364

Agency: Florida Fish and Wildlife Conservation Commission

Working Title: GOVERNMENT OPERATIONS CONSULTANT I - 77000231 1

Pay Plan: Career Service

Position Number: 77000231

Salary: $41,550.62 - $45,705.68 annually

Posting Closing Date: 04/16/2026

Total Compensation Estimator Tool

FWC Office of Licensing and Permitting

Government Operations Consultant I

Salary: $41,550.62 - $45,705.68

1875 E. Orange Avenue

Tallahassee, FL

 Office of Licensing and Permitting

Government Operations Consultant I - CS 77000231

Tallahassee, Florida - $41,550.62 - $45,705.68

Note The hiring salary will be set at the minimum of the pay range unless the position is filled through a promotional opportunity, in which case compensation will be determined in accordance with FWC hiring policy.  

Our organization:

The FWC envisions a Florida where fish and wildlife are abundant and thriving in healthy and connected natural landscapes with vital working lands and waterways; where natural resources are valued and safely enjoyed by all; and wherein natural systems support vibrant human communities and a strong economy.

Our Mission: Managing fish and wildlife resources for their long-term well-being and the benefit of people.

Every organization has an identity that is forged not only by what it does, but by how it conducts itself.   The values embedded in our mission and expressed in the vision of the FWC are to make quality decisions by being dynamic, science-informed, efficient, ethical, collaborative and committed to the vitality of the state and its environment.

Minimum Qualifications:

Six years’ professional experience in data analysis, systems analysis, management analysis, program planning, program research, program evaluation, or administrative work. A bachelor’s degree can substitute for four of the six years.

Requirements:
Employment in this position is contingent upon a satisfactory criminal history check (fingerprint-based) in accordance with Chapter 435, Florida Statutes.  
 

Office hours are from 8:00 A.M. to 5:00 P.M. Eastern Standard Time, Monday through Friday. Not eligible for Telework.

Responses to qualifying questions should be verifiable by skills and/or experience stated on the profile application/resume.   Information should be provided regarding any gaps in employment.

and Responsibilities:

We are seeking a detail-oriented and service-driven professional to serve as a primary point of contact for public records, reporting, and data requests. This role supports the ongoing management, monitoring, and quality assurance of licensing systems while assisting with data analysis, reporting, and dashboard development. The position collaborates with internal teams and external stakeholders to ensure accurate system functionality, timely updates, and effective communication of project plans and outcomes.

Assists with the updating, monitoring, and scoping of assigned system(s) according to work plan and office needs.

• Completes action items related to system functions including setups and regular maintenance needs
• Monitors and updates regularly scheduled system functions and processes
• Communicates with internal and external groups to keep them informed of project plans, updates, and upcoming events
• Provides regular status updates to supervisor

Serves as office’s point of contact for inquiries and requests for public records, reporting, and data

• Coordinates fulfillment of internal and external data and public records requests
• Recommends solutions and provides technical assistance on routine records management, data requests, and fulfillment problems
• Assist in creating, analyzing, and distributing reports and visual dashboards as necessary
• Researches and evaluates data, providing analysis to supervisor and office personnel as needed
• Uses Microsoft Office Word, Excel, Outlook, state systems and the internet – researching and evaluating information and resolving issues

Participates in Quality Assurance processes and testing for assigned licensing system(s)

• Monitors system performance
• Participates in system version testing and releases with necessary team members
• Consolidates testing findings and documents appropriately

Promptly and courteously assists, and educates staff, the public, and license agents, etc. with questions, data, and transactions concerning licensing, permitting, and related customer services

• Coordinates with internal teams on development and refinement of training materials and data needs
• Responds accurately and timely to internal/external system requests or needs

Assists with office-wide administrative functions including preparation for the quarterly Commission Meetings, participation in office planning meetings for staff meetings and events, and coordination with staff on additional needs for high demand periods throughout the year.

Other duties as assigned.

Knowledge, Skills, and Abilities

• Knowledge of the methods of data collection and analysis.
• Knowledge of basic management principles and practices.
• Knowledge of the principles and techniques of effective communication
• Skill using Microsoft Office suite and using web-based systems
• Skilled in fact-finding research, problem solving, and documentation of needs
• Skilled in verifying accuracy of system setups/data, delegations of tasks, planning and completing of steps necessary to successfully complete projects, coordinating work assignments, and recommending revisions to procedures or standards.
• Skill with effective communication and organizing and presenting facts in a logical manner
• Ability to collect, evaluate and analyze data to develop alternative recommendations, solve problems, document workflow and other activities relating to the improvement of operational and system practices.
• Ability to organize data into logical format for presentation in reports, documents, and other written materials.
• Ability to conduct fact-finding research.
• Ability to utilize problem-solving techniques.
• Ability to understand and apply applicable rules, regulations, policies and procedures relating to operational and management analysis activities.
• Ability to plan, organize and coordinate work assignments.
• Ability to communicate effectively.
• Ability to establish and maintain effective working relationships with others.
• Ability to conduct research, utilize problem solving techniques, communicate effectively, use web-based systems and applications, verify the accuracy of numerical data, effectively organize and delegate tasks among team members, recommend revisions to procedures, and to plan, organize, and coordinate work assignments.

Why should I apply?

The Benefits of Working for the State of Florida:
State of Florida employees enjoy top-tier benefits offerings including comprehensive health coverage to meet the needs of you and your family while maintaining low deductibles and low monthly out-of-pocket contributions.  State employees also enjoy the option of selecting between the FRS Pension Plan and the FRS Investment Plan for retirement.   As an additional benefit, state employment affords you the opportunity to take part in the tuition waiver program within the state university and community college systems.

• Health Premiums $25.00- Single / $90.00- Family Biweekly
• No Cost $25,000 Life Insurance
• Nine Paid State Holidays, One Personal Holiday per year
• 4 hours Annual Leave and 4 hours Sick Leave accrued Biweekly
• Retirement Plan Options
• State University and College Tuition Waiver Program
• On the Job Trainings

Support for family planning, including paid maternity leave, adoption benefits, Family and Medical Leave Act (FMLA), Family Supportive Work Program (FSWP), and paid leave for family and medical responsibilities for eligible employees.

Paid administrative leave for mentoring, volunteering, voting, and other reasons because we understand the importance of giving back to the community.

For a more complete list of benefits, visit  https://www.mybenefits.myflorida.com/

The State of Florida is an Equal Opportunity Employer/Affirmative Action Employer, and does not tolerate discrimination or violence in the workplace.

Candidates requiring a reasonable accommodation, as defined by the Americans with Disabilities Act, must notify the agency hiring authority and/or People First Service Center (1-866-663-4735). Notification to the hiring authority must be made in advance to allow sufficient time to provide the accommodation.

The State of Florida supports a Drug-Free workplace. All employees are subject to reasonable suspicion drug testing in accordance with Section 112.0455, F.S., Drug-Free Workplace Act.

VETERANS’ PREFERENCE. Pursuant to Chapter 295, Florida Statutes, candidates eligible for Veterans’ Preference will receive preference in employment for Career Service vacancies and are encouraged to apply. Certain service members may be eligible to receive waivers for postsecondary educational requirements. Candidates claiming Veterans’ Preference must attach supporting documentation with each submission that includes character of service (for example, DD Form 214 Member Copy #4) along with any other documentation as required by Rule 55A-7, Florida Administrative Code. Veterans’ Preference documentation requirements are available by clicking here All documentation is due by the close of the vacancy announcement.