Requisition No: 877859
Agency: Children and Families
Working Title: GOVERNMENT OPERATIONS CONSULTANT I - 60020547
Pay Plan: Career Service
Position Number: 60020547
Salary: 40,320.81
Posting Closing Date: 06/21/2026
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Government Operations Consultant I
Department of Children and Families
Wildwood, FL
Open Competitive
Knowledge of the methods of data collection and analysis. Knowledge of basic management principles and practices. Ability to collect, evaluate and analyze data to develop alternative recommendations, solve problems, document workflow and other activities relating to the improvement of operational and management practices. Ability to organize data into logical format for presentation in reports, documents and other written materials. Ability to conduct fact-finding research. Ability to utilize problem-solving techniques. Ability to work independently. Ability to understand and apply applicable rules, regulations, policies and procedures relating to operational and management analysis activities. Ability to plan, organizes, and coordinates work assignments. Ability to communicate effectively. Ability to establish and maintain effective working relationships with others.
EXAMPLE OF WORK
This is a professional position which plans, monitors, evaluate services with the Protection & Safety Division. This position works closely with child welfare staff responsible for Child Protective Investigations to ensure agency compliance. It involves independent and complex administrative and consultative work related to Child Protection.
Designs, develops, and delivers training across regional local offices on best practices, policies, and procedures related to casework assignment, distribution, and rotation.
Effectively supports with day-to-day duties and functions, including maintaining an accurate current calendar of meetings, staffings, training, etcs. Accurately tracks and meets deadlines for all projects and assists in prioritizing tasks while ensuring that the Operations Program Manager is informed about relevant situations which are important to the operations.
Assists with monitoring and evaluating Departmental programs objectives, organizations, plans, activities and management to improve services; as needed. Assist in the Quality Improvement process by coordinating on-site visits, review patterns and evaluate reports for continuous quality. Proficiently researches and gathers information circuit-wide for analysis and drafts reports in an organized manner as directed.
Provide assistance and consultation to Departmental staff on policies, procedures, rules and regulations; laws and administrative codes relating to child welfare and ensuring compliance to statewide policies, procedures and guidelines.
Communicate verbally and written to Departmental staff by conducting and coordinating programmatic and procedural training to increase the openness, visibility, and clarity of information, actions, or decision-making processes.
Conducts ongoing oversight, including preperation protocols, data spreadsheets, reports from reviews of work, data trends, follow-up review activities and special assignments
Assist with reviewing policies, manuals, rules and statutes and recommend revisions. Also prepares internal procedures as needed.
Participate in statewide meetings regarding initiatives related to Child Protection and perform other relaties duties and special projects.
Benefits of Working for the State of Florida:
Working for the State of Florida is more than a paycheck. The State’s total compensation package for employees features a highly competitive set of employee benefits including:
(For more information, please click www.myfrs.com);
For a more complete list of benefits, visit www.mybenefits.myflorida.com
Growth Opportunities:
With 12,000 employees across the state DCF promotes opportunities and training for all. Our jobs are among the most challenging, complex, and difficult in State government. They are also among the most rewarding. All employees are encouraged to take advantage of available Department opportunities for advancement and professional development.
Where you will work:
Florida is the only state that borders both the Atlantic Ocean and the Gulf of Mexico. In other words, no matter where you land in Florida, you’re never more than 60 miles from a body of saltwater. And if the beach isn’t your scene, there are 175 state parks to explore! Meanwhile, Floridians hail from a wide range of backgrounds, cultures, ethnicities, and walks of life, making it an incredibly diverse melting pot that many residents and visitors to Florida love. The Sunshine State is a great place to live and work – Come join our team!
About Department of Children and Families:
Mission: The mission of the Department of Children and Families is to work in partnership with local communities to protect the vulnerable, promote strong and economically self-sufficient families, and advance personal and family recovery and resiliency.
Vision: We are a highly skilled workforce committed to empowering people with complex and varied needs to achieve the best outcomes for themselves and their families. In collaboration with community stakeholders, we will deliver world class and continuously improving service focused on providing the people we serve with the level and quality that we would demand and expect for our own families.
Values: A workforce that operates with integrity maintains loyalty to a code of ethics that requires the courage to take responsibility for providing the highest quality of service to the vulnerable. We are a solutions-focused learning organization built on a foundation of transparency in action and accountability of results. Both within the organization and among our stakeholders, we thrive in a culture of respect for diversity of opinion that is nurtured through
EFFECTIVE 7/1/02
The State of Florida is an Equal Opportunity Employer/Affirmative Action Employer and does not tolerate discrimination or violence in the workplace.
Applicants requiring a reasonable accommodation, as defined by the Americans with Disabilities Act, must notify the agency hiring authority and/or the People First Service Center (1-877-562-7287). Notification to the hiring authority must be made in advance to allow sufficient time to provide the accommodation.
The State of Florida supports a Drug-Free workplace. All employees are subject to reasonable suspicion drug testing in accordance with Section 112.0455, F.S., Drug-Free Workplace Act.
Candidates requiring a reasonable accommodation, as defined by the Americans with Disabilities Act, must notify the agency hiring authority and/or People First Service Center (1-866-663-4735). Notification to the hiring authority must be made in advance to allow sufficient time to provide the accommodation.
The State of Florida supports a Drug-Free workplace. All employees are subject to reasonable suspicion drug testing in accordance with Section 112.0455, F.S., Drug-Free Workplace Act.
VETERANS’ PREFERENCE. Pursuant to Chapter 295, Florida Statutes, candidates eligible for Veterans’ Preference will receive preference in employment for Career Service vacancies and are encouraged to apply. Certain service members may be eligible to receive waivers for postsecondary educational requirements. Candidates claiming Veterans’ Preference must attach supporting documentation with each submission that includes character of service (for example, DD Form 214 Member Copy #4) along with any other documentation as required by Rule 55A-7, Florida Administrative Code. Veterans’ Preference documentation requirements are available by clicking here All documentation is due by the close of the vacancy announcement.
Join Florida’s talented workforce to fulfill your professional goals and achieve a meaningful career. Our talented public servants work hard to serve more than 19 million residents across Florida, and you, too, can realize success in the Sunshine State.
Working in Florida’s state government means being responsive to the issues impacting the taxpayers of our state. Florida’s state government boasts both fast-paced work environments in which critical thinking and creative problem-solving are a must as well as steady employment opportunities that prize consistent service to our state’s residents. In some positions, state employment means being able to influence policy decisions and help implement change. In others, state employment means being the reliable resource that our taxpayers have come to expect from Florida’s public servants. All positions offer the ability to gain valuable experience quickly, improving your overall skillset. The State of Florida is seeking individuals with leadership skills, creativity and dedication to their fellow Floridians and individuals who recognize the professional development opportunities and achievements possible through state service.
Florida boasts the third largest population in the country and is richly diverse in both population and landscape. With an award-winning park system, warm weather and beautiful bodies of water, Florida is the perfect environment for recreational activities and outdoor enthusiasts. Our favorable tax climate means your income goes further and our business-friendly policies foster private sector growth. Joining Florida’s talented, diverse workforce provides the opportunity to achieve your professional goals while living in a state that values quality of life, culture and recreation. For employment opportunities with the State of Florida, visit https://jobs.myflorida.com.
