Job Description

Requisition No: 870151

Agency: Department of Health

Working Title: GOVERNMENT ANALYST I - 64007404

Pay Plan: Career Service

Position Number: 64007404

Salary: $40,000.00 - $48,132.76

Posting Closing Date: 03/26/2026

Total Compensation Estimator Tool

Florida Department of Health

State Personnel System

Pending Update

Your Specific Responsibilities:

Florida’s Newborn Screening (NBS) Program screens newborns for certain conditions and provides for early identification, management, and follow-up for those affected. Early detection and treatment of health issues help babies grow up healthier, making this program a vital part of the standard of care for all infants. The Continuous Quality Improvement (CQI) Unit plays a critical role in managing the NBS unsatisfactory specimen caseload, overseeing the program’s data system, benchmark enforcement, quality improvement activities, supporting strategic marketing initiatives and much more. The Unsatisfactory Specimens Caseload Coordinator is responsible for conducting follow-up activities related to the Newborn Screening unsatisfactory specimen caseload and serves as the liaison between the NBS Program and the Office of Minority Health (OMH) in matters relating to their Sickle Cell Registry. This position reports to the Supervisor of the Continuous Quality Improvement (CQI) Unit within the NBS Follow-up Program.

Daily responsibilities include, but are not limited to:

• Manages the newborn screening unsatisfactory specimen caseload which includes:
• Searching the data system for repeat specimens.
• Linking specimens.
• Sending out letters when appropriate.
• Calling healthcare providers to confirm patient demographic information.
• Contacting families for repeat specimens and closing cases.

Serves as the liaison between the NBS Program and the Office of Minority Health (OMH) in matters relating to their Sickle Cell Registry as outlined in s.383.147 F.S. This includes, but is not limited to:

• Monthly sickle cell reporting.
• Ensure sickle cell registry letters and other notifications are sent at the appropriate time.
• Review all sickle cell data and ensure each opt-out request is accounted for prior to submission.
• Manages and supports the Florida Newborn Screening Results (FNSR) website.
• Responsible for coordination of the Florida Genetics and Newborn Screening Advisory Council (GNSAC) meetings and provide oversight of all council-related activities such as scheduling, public notices, appointments, travel, meeting minutes, reporting, related workgroups, and all required materials.
• Compiles and validates a variety of reports. These reports include but are not limited to:
• Monthly and quarterly QI reports.
• CCHD statistics reports.
• Monthly Bureau of Public Health Laboratory reports.
• NBS annual statistics.

Required Knowledge, Skills, and Abilities:

• This position will require knowledge, skills and abilities (KSA), including:
• Utilization of equipment and software required for the position, including the newborn screening data system, Microsoft Outlook, Excel, and Word.
• Ability to work independently and in a group setting.
• Ability to manage caseloads and maintain accurate records in a timely manner.
• Experience handling and disseminating medical information in a professional and confidential manner.
• Ability to handle incoming phone calls and answer questions in a professional and courteous manner.
• Ability to communicate verbally and in writing using proper grammar and sentence structure.
• Ability to adhere to workplace etiquette.
• Ability to read, understand and apply applicable rules, regulations, policies, and procedures.
• Ability to adapt to changing priorities and maintain attention to detail.
• Ability to organize data into logical format for presentation in reports, documents, and other written materials.
• Ability to utilize problem-solving techniques.

Qualifications:

Minimum –

• Currently employed by a Florida agency in the State Personnel System.
• A minimum of two (2) years' experience working in a hospital, physician’s office, medical facility, and/or public health office answering office phones and providing detailed healthcare related information to clients.
• A minimum of two (2) years' experience working with data system software outside of Microsoft Suite.
• Experience utilizing basic functions of Microsoft Outlook, Excel, and Word.

Preferred -

• Bachelor's degree.

Florida Department of Health Mission, Vision, and Values:

Mission:

To protect, promote & improve the health of all people in Florida through integrated state, county & community efforts.

Vision:

To be the Healthiest State in the Nation.

Values:

I nnovation: We search for creative solutions and manage resources wisely.

C ollaboration: We use teamwork to achieve common goals & solve problems.

A ccountability: We perform with integrity & respect.

R esponsiveness: We achieve our mission by serving our customers & engaging our partners.

E xcellence: We promote quality outcomes through learning & continuous performance improvement.

Where You Will Work:

2020 Capital Circle SE, Tallahassee, FL 32301

The Benefits of Working for the State of Florida:

Working for the State of Florida is more than a paycheck. The State’s total compensation package for employees features a highly competitive set of employee benefits including:

• Annual and Sick Leave benefits;
• Nine paid holidays and one Personal Holiday each year;
• State Group Insurance coverage options, including health, life, dental, vision, and other supplemental insurance options;
• Retirement plan options, including employer contributions (For more information, please click www.myfrs.com);

• Flexible Spending Accounts;
• Tuition waivers; And more!

For a more complete list of benefits, including monthly costs, visit www.mybenefits.myflorida.com

Please be advised:

Your responses to qualifying questions for this position must be verifiable by documentation provided through the electronic application process.

This position requires a security background check and/or drug screening and participation in direct deposit. Any misrepresentations or omissions will disqualify you from employment consideration. Note: You will be required to provide your Social Security Number (SSN) in order to conduct this background check Successful completion of a drug test is a condition of employment for safety-sensitive positions.

Male applicants born on or after October 1, 1962, will not be eligible for hire or promotion unless they are registered with the Selective Services System (SSS) before their 26th birthday, or have a Letter of Registration Exemption from the SSS. For more information, please visit the SSS website: http://www.sss.gov

If you are a retiree of the Florida Retirement System (FRS), please check with the FRS on how your current benefits will be affected if you are re-employed with the State of Florida. Your current retirement benefits may be canceled, suspended or deemed ineligible depending upon the date of your retirement.

The successful candidate will be required to complete the Form I-9 and that information will be verified using the E-Verify system. E-Verify is operated by the Department of Homeland Security in partnership with the Social Security Administration to verify employment eligibility.

Incumbents may be required to perform emergency duty before, during, and/or beyond normal work hours or days.

All Florida Department of Health positions require the incumbent to be able to learn and communicate effectively, orally and in writing, in English. Applicants who do not meet this requirement will not be considered.

The State of Florida is an Equal Opportunity Employer/Affirmative Action Employer and does not tolerate discrimination or violence in the workplace.

Applicants requiring a reasonable accommodation, as defined by the Americans with Disabilities Act, must notify the agency hiring authority and/or People First Service Center (1-877-562-7287). Notification to the hiring authority must be made in advance to allow sufficient time to provide the accommodation.

The State of Florida supports a Drug-Free workplace. All employees are subject to reasonable suspicion drug testing in accordance with Section 112.0455, F.S., Drug-Free Workplace Act.

Florida has the third largest population of veterans in the nation with more than 1.5 million service men and women. The Florida Department of Health (department) is committed to serving members of the United States Armed Forces, veterans and their families by encouraging them to apply for vacancies that fit their area of knowledge and/or expertise. Through the Department's VALOR program, which expedites licensing for military veterans, the Department also waives initial licensing and application fees for military veterans who apply for a health care professional license within 60 months of an honorable discharge. These initiatives help ensure that the transition from military service into the workforce is as smooth as possible and reflects our appreciation for the dedication devoted to protecting our country.

Candidates requiring a reasonable accommodation, as defined by the Americans with Disabilities Act, must notify the agency hiring authority and/or People First Service Center (1-866-663-4735). Notification to the hiring authority must be made in advance to allow sufficient time to provide the accommodation.

The State of Florida supports a Drug-Free workplace. All employees are subject to reasonable suspicion drug testing in accordance with Section 112.0455, F.S., Drug-Free Workplace Act.

VETERANS’ PREFERENCE. Pursuant to Chapter 295, Florida Statutes, candidates eligible for Veterans’ Preference will receive preference in employment for Career Service vacancies and are encouraged to apply. Certain service members may be eligible to receive waivers for postsecondary educational requirements. Candidates claiming Veterans’ Preference must attach supporting documentation with each submission that includes character of service (for example, DD Form 214 Member Copy #4) along with any other documentation as required by Rule 55A-7, Florida Administrative Code. Veterans’ Preference documentation requirements are available by clicking here All documentation is due by the close of the vacancy announcement.