Job Description

Core Responsibilities

A. Google Ads Campaign Setup & Management (45%)

• Build and structure Google Search campaigns based on predefined strategies and client requirements

• Create ad groups, keywords, ads, and extensions following internal guidelines

• Ensure correct account structure, naming conventions, and documentation

• Perform basic optimizations (bids, keywords, ads) using performance data

B. Ongoing Campaign Optimization & KPI Monitoring (15%)

• Monitor KPIs (CTR, CPC, conversions, budget pacing)

• Identify and optimize underperforming campaign elements

• Conduct routine checks to prevent errors

• Support A/B testing as directed by the Austrian team

C. Zendesk Ticket Management & Task Processing (15%)

• Process tickets related to campaign changes and optimizations

• Execute clearly defined tasks without SEO expertise

• Ensure timely and accurate task completion

• Document all campaign changes

D. CRM & Administrative Campaign Tasks (10%)

• Update campaign data and statuses in internal CRM systems

• Perform data transfers and copy-paste tasks across systems

• Maintain accurate records for tracking and reporting

E. Optional Tracking & Technical Support (10%)

• Support basic tracking tasks when required

• Assist with Google Tag Manager implementations based on instructions

• Flag tracking issues to relevant technical teams

F. Internal Communication & Process Adherence (5%)

• Communicate effectively with Austrian campaign and client management teams

• Follow standardized workflows and processes

• Escalate issues or uncertainties promptly

Requirements:

• A bachelor’s degree in fields such as Communication, IT/Technical, Journalism, Advertising, English or Literature, Marketing, Business., Creative Writing, and other related field.

• At least 2 years of hands-on Google Ads (Search) experience

• Strong understanding of campaign structures, keywords, ads, and extensions

• Familiarity with key SEA performance metrics and data-driven optimization

• Experience working with ticketing systems (e.g. Zendesk or similar)

• Comfortable working with CRMs and repetitive administrative tasks

• Ability to follow structured processes and guidelines

• Basic understanding of tracking concepts (Google Tag Manager is a plus)

• Good English communication skills; German knowledge not required

We welcome talent in all its diversity. Your gender, background, age, beliefs, or personal story do not define your opportunities here, what matters to us is mutual respect, personal appreciation, and creating a workplace where motivation and collaboration thrive.

We believe in supporting your personal and professional growth, recognising you as both an individual and a valued team member.

We want to continue to grow with you and why we look forward to getting to know you.