Job Description

At Brown Thomas Arnotts, we are Reinventing Retail. Our purpose is to enrich our customer’s lives, which we achieve by living our values – Going Above and Beyond, Driving Creativity and Innovation, and Doing the Right Thing. We are one business with two iconic brands, bringing exciting experience to life through our digital and physical destinations. Our customer engagement sets the bar in serviceand experiential retail, giving our customers something to love every time.

KNOW THE ROLE

Our Goods Inward Department in our Brown Thomas Limerick Store is currently looking for an operative to join their team on a 30 hour contract, on a Permanent.

Key Responsibilities

• Process new stock and supplier returns in a timely and efficient manner.
• Accurately check deliveries against purchase orders and report any discrepancies or damages.
• Ensure all stock is correctly labelled, sorted, and stored in designated areas.
• Assist in preparing stock for internal transfers and replenishment.
• Support with regular cycle counts and stocktake procedures.
• Maintain the department layout with a focus on safety and efficiency.
• Follow all procedures and processes relevant to the role.
• Assist in resolving any queries or issues raised by the buying or merchandising teams.
• Operate handheld scanners and input data into stock management systems.

Systems

• Adhere to all company policies and procedures (as outlined in the Company Handbook).
• Follow correct procedures for Goods In operation, including documentation for all goods received, special orders, returns, and NCV stock.
• Use computer systems to manage delivery and return details accurately and in real time.
• Understand and apply store Audit guidelines.
• Maintain accurate records of merchandise returned to suppliers and respond to related queries.
• Support system updates and reporting on stock movement as required.

Security

• Comply with all DC (Distribution Centre) security procedures.
• Follow correct procedures to address any discrepancies in deliveries or returns.
• Protect company assets, fixtures, and fittings, and remain security conscious at all times.
• Report any suspicious activity or breaches in protocol to the appropriate manager.

General

• Maintain positive working relationships with colleagues and support teamwork across departments.
• Communicate effectively with team leaders and supervisors on workload and priorities.
• Display flexibility and a willingness to support in other stockroom or operational areas when required.

Health & Safety

• Understand the “Safety Statement” and adhere to its guidelines at all times.
• Report any safety hazards or unsafe behavior immediately.
• Operate all equipment in accordance with formal training and safety standards.
• Ensure all tools and equipment are maintained in good working order.
• Wear Hi-Viz jackets and safety boots at all times.
• Follow proper manual handling techniques and guidelines to ensure personal and team safety.

KNOW WHAT WE ARE LOOKING FOR

• Retail experience
• Strong customer service skills
• Worked in a fast pace environment
• Effective communication
• Target driven
• Self-motivation
• A people person
• Passion for our brands and our products
• Mid week availability

KNOW WHAT'S IN IT FOR YOU

We believe that every team member should have the opportunity to curate a meaningful career that enhances professional and personal development. That is why we foster a culture of belonging and inclusiveness where your voice is valuable. A great customer experience starts with a great people experience, and we’re proud to have been recognised by multiple industry bodies for our progressive workplace culture.

As a Brown Thomas Arnotts team member, you will benefit from:

• Competitive Salary
• Contributory Pension Scheme
• Competitive annual leave entitlement
• Team Member discount across the world’s most iconic brands
• Recognition Days for Volunteering & Wellbeing
• Wellbeing Initiatives
• Extensive Learning & Development Offerings
• Leading Talent Programmes
• Flexible Working Model
• Additional Benefits

KNOW HOW WE WORK

Experience is our business Our customer engagement sets the bar in service and experiential retail, giving our customers something to love every time.

We Are More Than Shops: We create enjoyable places, to excite, where people socialise, discover, learn and are inspired, and where local communities are enriched.

We are Curators: Our unique range of product and services are key to the sense of excitement that Brown Thomas Arnotts is renowned for, whether for a special day or every day, things that make our customer’s lives better.

We Care for Our People: We believe a great customer experience starts with a great people experience. That is why we promote a culture where talent is nurtured and where creativity and learning are valued.

We Succeed by Working Sustainably: We are community-focused and our aim is to cultivate retail environments that are conscious, considerate and commercial.

Brown Thomas Arnotts is an equal opportunity employer committed to fostering a diverse and inclusive workplace where culture and creativity come together. Our future success depends on the perspectives and contributions of all team members – their diverse backgrounds, abilities and experiences make our business stronger. We don’t discriminate on the basis of gender, marital status, family status, age, disability, sexual orientation, race, religion, and / or membership of the Travelling community.

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