Job Description

The Golf Shop Attendant operates a point-of-sale system to sell merchandise, greens fees, and food and beverage.

• Handles cash transactions for greens fees, merchandise, and food and beverage in conformity with Park District policies and procedures relating to cash handling.
• Assists customers with merchandise selection.
• Provides outstanding customer service to all guests.
• Receives visitors’ complaints and resolves complaints when possible. Informs supervisor of unresolved complaints.
• Performs related duties as assigned or apparent.

Qualifications

• Previous POS/cash handling or front-desk customer service experience; ability to assist with common golf questions using basic knowledge of golf terminology, golf etiquette, and golf course operations preferred.
• Must be able to multitask (check-ins, phones, retail) while delivering consistent guest service and following established procedures.
• Must balance hospitality with standards, providing excellent guest service while enforcing policies without exception.
• Age 18 or older to handle beer in sealed containers in connection with wholesale or retail sales.
• Ability to work weekends and holidays.
• Knowledge of golf preferred
• Ability to establish and maintain good public relations with guests
• Ability to perform work with a high degree of accuracy and organization.
• Ability to work cooperatively with others.
• Ability to perform with considerable independence and initiative.

Wage

$12.00 per hour