Job Description

Golf Course Marshall

Richmond Country Club

Job Type: Hourly | 30-40 hours/ week, Seasonal (until September-end) | Weekend Availability | Hourly Pay: $18.25 | Start date: As soon as possible

Join a diverse and talented team at the Richmond Country Club!

We are seeking an enthusiastic, sincere, and authentic individual who is passionate about hospitality in a country club setting. Our shifts offer a fun, lively environment, complete with beautiful surroundings, and require teamwork and professionalism. Regardless of which team you work with, within the RCC family, we value each other and truly believe that every individual's contribution can make a profoundly positive and impactful difference for our esteemed members and colleagues.

About this Opportunity

Richmond Country Club is seeking a Golf Course Marshall Reporting directly to the Head Golf Professional, the Golf Course Marshal is responsible for providing members and guests with the RCC Experience by ensuring an enjoyable, well-paced, and safe round of golf. The Marshal supports the overall on-course operation through proactive communication, course care monitoring, and consistent delivery of club standards

We need an individual who possesses integrity and accountability to ensure that Richmond Country Club's professional standards are met with kindness. If you are someone who takes pride in your work ethic have a genuine desire to put your best foot forward, we look forward to receiving your application to be a part of the RCC family!

What we are looking for and what can you bring to the table?

The Golf Course Marshall's duties and responsibilities are:

• Provide the highest level of customer service on an ongoing basis in an engaging, professional, and friendly manner.
• Maintain an active and visible presence on the golf course to support the member experience and uphold RCC standards. Support for the Golf Pro Shop may also be required.
• Monitor pace of play throughout the day, identify potential delays, and take appropriate action to ensure groups remain on schedule.
• Utilize the Verifeye Pace Tracking System to monitor daily pace trends and identify slow groups; provide accurate reports to the Head Golf Professional for follow-up and potential letter issuance.
• Communicate professionally and respectfully with members and guests regarding pace of play, course care, and club policies.
• Assist in maintaining course conditions by monitoring divots, ball marks, bunker raking, and reporting any course care issues to the Golf Shop or Grounds Team.
• Ensure all players have checked in with the Golf Shop before beginning their round.
• Support the enforcement of club policies, including dress code, etiquette, safety protocols, and practice facility rules.
• Provide timely updates to the Golf Shop regarding on-course flow, weather delays, or conditions affecting play.
• Assist with on-course setup and support during tournaments and events as required.
• Help direct cart traffic, monitor cart usage, and ensure adherence to posted cart rules and restrictions.
• Report accidents, safety concerns, or incidents to the Head Golf Professional immediately.
• Be present and assist with any operational requirements during Club events.
• Support the Golf Operations team with additional duties as assigned.

What makes you a great fit?

• Applicant must demonstrate the desire to work at a private golf club in close relation with all club members and staff.
• A sincere passion for Golf (the People, the Business, and the Game) is appreciated.
• Demonstrated experience in understanding 'pace of play' on the golf course and knowledge of the basic rules of golf.
• Previous experience in providing exceptional customer service is required in a similar industry or background.
• Adding your unique sense of quality and work ethic to the Golf operations.
• Having a positive, energetic, and friendly yet professional persona with a welcoming and inclusive mindset and a passion for emulating and upholding our core values.
• May be required to work early mornings, evenings, holidays, or weekends as needed.
• Exceptional communication skills, both verbal and written. Additional language abilities such as speaking Mandarin or Cantonese or any other language abilities are an asset.

More information on the role:

• Duration Seasonal position (July to September-end).
• Hours of Work Full-time, 30 to 40 hours per week.
• Flexibility Required: Flexible to work weekends, holidays, and during league and social golf events.
• Start Date: As soon as possible.
• Job Environment: On-site only, outdoors and indoors.
• Ability to commute/relocate: Richmond, BC- reliably commute or plan to relocate before starting work (required).

Some of our great benefits:

• On-site free parking.
• Staff meal plan.
• Use of the Golf course, Tennis courts and gym (subject to off-peak hours).
• Merchandise discounts and special purchase opportunities in the Golf Pro Shop.
• Employee Sports events such as Golf and athletic tournaments.
• Recognition: RCC prides itself on recognizing our employees in creative ways.
• Team building activities.
• An employer that values internal growth and is committed to succession planning for your future.

The Operations:

Our 6800-yard, par 72 A.V. Macan designed course is one of BC's premiere golf venues. Our championship-level golf course is known for its tree-lined fairways, well-positioned bunkers, and signature raised, undulating greens. The variety of tees allows all levels of golfer to enjoy our well-conditioned course year-round. The golf pro shop is open 30-minutes before the first tee time and closes at dusk 363 days per year, which does not include Yom Kippur and Christmas Day.

The golf operations is responsible for managing the day-to-day operations of the golf experience for the members and their guests.

For more information, visit: https://richmondcountryclub.ca/Golf

What's it like to work for RCC?

Since 1958, the RCC's core principle has been that no member would be denied admission because of their race, color or creed; holding the spirit of inclusion as our core value. The goal for all staff is to always follow our Golden Rule which is 'Do unto others as you'd have done to you' and applying this principle into our day-to-day personal mission- 'to provide our members with a family-friendly experience that exceeds expectations while building life-long relationships'. In all that we do, we are expected to strive to be the best.

ARE YOU INTERESTED? APPLY HERE:

If this is the role for you, please submit your application in the link below:

Richmond Country Club Careers ( https://www.careers-page.com/richmond-country-club)

We are Equal Employment Opportunity (EEO) enthusiasts.

All applications will be reviewed and those applicants meeting the profile expectations will be contacted. We thank you for taking the time to consider the Richmond Country Club for your career aspirations.

Join us in our journey!

To learn more about us, visit our website https://www.richmondcc.ca/ and follow us on:

Facebook | Instagram | LinkedIn