Job Description

Omni Orlando at ChampionsGate

The Omni Orlando Resort at ChampionsGate is surrounded by 36 holes of championship Orlando golf and 15 acres of recreation, this four-diamond resort is one of the nation's premier golf, meeting and leisure retreats. In addition to walk-out golf, guests may choose to relax in our signature Mokara spa, dine in one of our five restaurants or enjoy 15 acres of pools and recreation activities including the 850-foot lazy river.

Omni Orlando’s associates enjoy a dynamic and exciting work environment, comprehensive training and mentoring, along with the pride that comes from working for a company with a reputation for exceptional service. We embody a culture of respect, gratitude and empowerment day in and day out. If you are a friendly, motivated person, with a passion to serve others, the Omni Orlando Resort at ChampionsGate may be your perfect match.

Responsible for giving the highest level of guest service while helping to maintain the quality of our daily golf operation.
Responsibilities
• Maintain regular attendance in compliance with Omni standards, as required by scheduling which will vary according to the needs of the resort.
• Maintain high standards of personal appearance and grooming, which include wearing the proper attire/uniform and name tag when working.
• Greet every guest and member enthusiastically.
• Retain and use member names consistently.
• Explaining the golf cart GPS functionality, course conditions, cart path rules, and any other pertinent information to guests and members.
• Care for guest and member golf clubs including cleaning, storing and transport.
• Provide consistent and timely service of golf bag movement from valet to golf cart staging/pro-shop areas.
• Responsible for providing continuous detailing and maintenance to golf carts, including cleaning, stocking, and driving.
• Move golf carts to cart barn at day end.
• Maintain storage areas and ensure they are neat, clean and free of debris.
• Assist in the coordination of outside services for golf tournaments.
• Ensure consistent presentation according to Omni Hotel standards.
• Perform in a manner that demonstrates exceptional customer service
Qualifications
• Must have excellent verbal communication skills.
• Education in golf or related field is preferred.
• Excellent customer service skills.
• English language proficiency required.
• Flexibility for scheduling – must be willing to work some weekends and holidays.
• Must be able to withstand possible 8-10 hour work day.
• Must be able to withstand exposure to weather conditions.
• Must be able to lift moderate to heavy weight.

Omni Hotels & Resorts is an equal opportunity/AA/Disability/Veteran employer. The EEO is the Law poster is available using the following link:
EEOC is the Law Poster.
Omni Hotels & Resorts does not discriminate on the basis of any protected category with respect to the payment of wages.
If you are interested in applying for employment with Omni Hotels & Resorts and need special assistance to apply for a posted position, please send an email to: applicationassistance@omnihotels.com.