Job Description

We are looking for a proactive and client-focused GHL Developer to support the setup, management and ongoing optimisation of GoHighLevel accounts for multiple clients.

The successful candidate will work directly with clients to understand their business needs and translate these into practical CRM configurations, pipelines, workflows and integrations. They will also support campaign management and ensure leads move effectively through the relevant funnels and sales processes.

Experience with GoHighLevel is an advantage. However, candidates with strong experience setting up and managing comparable CRM platforms from scratch will also be considered, provided they are willing to learn GoHighLevel.

Key responsibilities

Client onboarding and account setup

• Work directly with clients to understand their business, processes and system requirements.
• Set up and configure new client sub-accounts using a consistent and repeatable onboarding process.
• Translate client requirements into appropriate CRM fields, pipelines, workflows and account settings.
• Set realistic expectations, explain system capabilities and suggest alternative solutions where requirements cannot be met directly.
• Manage onboarding independently, keeping clients and internal stakeholders informed of progress.

CRM administration and integrations

• Configure domains and support domain verification, including coordinating or managing DNS settings where access is provided.
• Set up and manage email and SMS functionality.
• Configure calendars, appointment booking, users and permissions.
• Create forms and arrange for them to be embedded on client websites.
• Set up and troubleshoot native integrations, webhooks and third-party tools such as Zapier and Make.
• Support the configuration and administration of sub-account rebilling where required.

Pipelines, campaigns and automation

• Create and manage opportunity pipelines and stages that reflect each client’s sales process.
• Build, test and maintain workflows and automations to support lead management, follow-ups and other essential tasks.
• Support the setup and management of campaigns, ensuring leads are captured and routed into the appropriate funnels and pipelines.
• Review automation logic to prevent conflicting workflows, duplicate actions and data issues.
• Monitor performance, troubleshoot issues and recommend improvements.

Reporting and ongoing support

• Use existing reports and create customised reports for individual client sub-accounts.
• Provide an overview of activity and performance across sub-accounts where required.
• Support reporting on rebilling activity, where applicable.
• Maintain clear documentation of account setups, workflows, integrations and changes.
• Provide ongoing support and identify opportunities to improve how clients use the platform.

Requirements

1. CRM setup and management: Experience setting up and managing CRM accounts from scratch. GoHighLevel experience is advantageous, but experience with a comparable CRM will be considered.
2. Client onboarding: Confidence working directly with clients, understanding their requirements and translating them into a practical system setup.
3. Account configuration: Experience configuring domains and DNS, email, SMS, calendars, users, permissions and forms.
4. Pipelines and lead management: Ability to map sales processes and configure pipelines, stages, lead capture and follow-up processes.
5. Workflows and automation: Strong logical thinking and experience building, testing and troubleshooting CRM workflows and automations.
6. Integrations: Experience connecting systems using native integrations, webhooks and tools such as Zapier or Make.
7. Campaigns and reporting: Experience supporting campaigns, monitoring lead flow and using or creating reports to provide useful insights.
8. Independent working and problem-solving: Ability to manage multiple client accounts, communicate clearly, document work and take ownership of tasks with minimal supervision.

Personal attributes

• Organised and attentive to detail.
• Comfortable managing multiple priorities and client requests.
• Approachable, professional and confident when dealing with clients.
• Curious and willing to learn new systems and features.
• Practical and solutions-focused, with an understanding of when to escalate an issue.

Desirable experience

• Experience managing multiple GoHighLevel client sub-accounts within an agency environment.
• Experience with sub-account rebilling and related reporting.
• Experience creating or managing funnels and websites within GoHighLevel.

Benefits

• Competitive salary with strong growth potential
• Be part of a scaling business backed by UK leaders
• Work in a high-performance, supportive environment
• Real career progression opportunities: we grow people, not just teams
• Learn fast, move fast, and make an impact from day one.