Job Description

You’re agile, keen and open to meaningful work and opportunities that come your way.

You're ready to help shape our narrative. Your expertise will amplify the impact of initiatives, foster public trust and ensure our stakeholders are engaged and empowered by what we do.

In this role, you'll:

• Develop compelling narratives and communication materials that position Transport products and services for successful adoption.
• Deliver targeted messaging, training and reference materials in a complex, multi-stakeholder product environment.
• Support annual campaign budget briefings by preparing clear, strategic materials that enable informed planning and decision-making.
• Collaborate across teams to strengthen go-to-market readiness and support positive customer and stakeholder outcomes.

For more information on this position and business unit, view the role description and information pack.

About you

• You have relevant tertiary qualifications or equivalent professional experience in communications, change management or a related field.
• You’re recognised as a compelling storyteller, skilled at translating complex concepts into clear customer value propositions.
• You bring experience in go-to-market communications and cross-functional collaboration to achieve cohesive product launches and adoption.
• You can turn customer and product data into meaningful stories that help stakeholders understand customer needs, product value and opportunities for growth.

Location

This role can be based from the Parramatta or Sydney CBD Office with hybrid working arrangements.

Who we are

Transport for NSW provides a safe, integrated, and efficient transport system. We connect people, communities and industry every day.

Join us

Our workforce is as diverse as the community we serve. If you’d like further information on our inclusion and diversity initiatives, visit Transport careers.

Flexible work options may be available. Learn more via Flexible work options and policy

Apply today

Applications close 11:59 PM Friday 23 October 2026

For more information about this role, please contact JUDY.TRAN@TRANSPORT.NSW.GOV.AU.

Aboriginal people and people living with disability are supported throughout the recruitment process and at work, and we encourage you to apply. Visit Supporting Aboriginal People or Supporting People with Disability for more information or speak to your talent team member to arrange any adjustments to how you interact with us.

Learn more about how to apply via Our recruitment process | Transport for NSW

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