Job Description

Context of the Role

Thunes is hiring a Go-to-Market (GTM) Operations & Enablement Intern to support the GTM Ops & Enablement team within the GTM function. This is a primarily enablement-focused role - the biggest lift will be creating and managing assets across multiple systems, owning the Learning Management System (LMS), and serving as the day-to-day point of contact for training and onboarding rhythms.

You will report to the VP GTM Operations & Enablement, working in a fast-paced, international environment alongside Sales, Marketing, Finance, and HR. We are looking for someone who is ambitious, detail-oriented, AI-savvy, and confident working independently while managing multiple workstreams at once.

Key responsibilities:

Sales Enablement:

• Content creation: Build and maintain a range of enablement assets - battlecards, playbooks, onboarding materials, training decks - across multiple systems and formats.
• Learning Management System (LMS): Act as the primary owner and point of contact for Sana AI Learn (Workday); manage content uploads, tagging, descriptions, and learning path maintenance to keep all materials accurate and up to date.
• AI enablement videos: Use Colossyan Creator to produce and standardise training videos, ensuring all stakeholder-created content aligns with established formats and brand guidelines.
• Onboarding rhythm: Serve as a key point of contact for commercial onboarding; coordinate schedules, manage the Commercial Onboarding Hub, and ensure a consistent, high-quality experience for new joiners.
• Slack-based enablement: Facilitate timely enablement updates through dedicated Slack channels and keep communication organised and actionable for commercial teams.
• Agenda & programme management: Manage and coordinate agendas for enablement sessions, training programmes, and team meetings across the commercial organisation.

Commercial strategy & GTM support:

• Market & competitor intelligence: Conduct ongoing research into competitor product offerings, pricing strategies, business models, and GTM initiatives to surface insights that shape our sales strategy.
• Competitor database management: Help maintain and enrich the internal competitor database to ensure it remains a reliable resource for commercial teams.
• Ideal Customer Profiles (ICPs) & account-based selling: Support the refinement of Thunes ICPs and assist in identifying target accounts and key buyers for the commercial team to prioritise.

Professional Qualifications/Experience:

• Currently enrolled in an undergraduate or postgraduate programme (MBA a plus)
• Previous professional experience in a fast-paced environment
• Attention to detail and a commitment to excellence
• Excellent verbal and written communication skills — able to create clear, polished materials independently
• Comfortable with productivity and content tools; experience building PowerPoint decks and Excel workbooks
• AI-savvy: Familiar with and enthusiastic about using AI tools to work more efficiently

Relevant industry experience in payments or technology and exposure to a B2B sales environment will be advantageous

Tools & Technology

You will work hands-on with the following stack:

• Colossyan Creator - AI video creation for enablement content
• Sana AI Learn - Learning Management System (LMS)
• Slack - Enablement communications and channel management
• LinkedIn Learning - Supplementary learning path management
• Microsoft PowerPoint & Excel - Content and reporting

About Thunes

Thunes is a global, fast-growing, and innovative Fintech scale-up that uses technology to disrupt and transform the existing financial system.

We have a strong Mission: to create a better global payments network, and a great Purpose: to connect the world to economic opportunities and address systemic inequality when it comes to financial services.

We are proud to power payments for the world’s fastest-growing businesses and work with some of the amazing global brands - from Gig Economy giants such as Uber and Deliveroo and Southeast Asia's super-app Grab, to global Fintech leaders such as PayPal and Remitly.

Our Products help to drastically simplify the Payment integration experience for our customers: with a single, simple connection, businesses and consumers can send payments to – and get paid in – every corner of the world. Instantly.

Thunes is headquartered in Singapore with regional offices in San Francisco, London, Paris, Barcelona, Shanghai, Manila, Dubai, and Nairobi.