Job Description

Fun Spot is seeking enthusiastic and guest-focused individuals to join our dynamic team as Tracks Attendant Team Members. As a member of our tracks team, you will play a crucial role in creating memories and enjoyable experiences for our guests.

Why Fun Spot

We at Fun Spot America Theme Parks will continually strive to maintain the highest levels of safe, clean, family fun for the most important people on earth, our guests. We operate our values based on the golden rule of treating others the same way that we ourselves want to be treated.

At Fun Spot America Theme Parks, we hold our team members to the highest standards, expecting them to embody the seven principles of Love Works:

Patient – Kind – Trusting – Unselfish – Truthful – Forgiving – Dedicated

Department: Tracks

Reports to: Tracks Leadership

Location: Orlando

Availability requirements: At least 1 weekend day until closing and 1 weekday required

Key Objectives

• Deliver exceptional guest service by greeting, assisting, and engaging guests in a friendly, professional manner.
• Work collaboratively with team members to ensure the safe and efficient operation of the go-kart tracks.
• Follow all track operating procedures and safety guidelines to maintain a safe environment for guests and team members.
• Explain track rules and screen guests to verify all height, safety, and participation requirements are met.
• Safely load and unload guests, verify restraints and gates are secure, and complete required safety checks before each ride.
• Monitor track operations, remain in designated safe zones, and promptly report safety or guest service concerns to leadership.
• Inspect track areas and maintain cleanliness and sanitation standards.

Requirements

Qualifications

• Excellent guest service, communication, and interpersonal skills with a friendly, team-oriented attitude.
• Ability to obtain and maintain International Ride Operator Certification (iROC).
• Ability to work efficiently in a fast-paced environment while managing multiple responsibilities.
• Previous ride operations experience is preferred but not required.
• Must comply with Fun Spot America's Drug-Free Workplace Policy, including pre-employment drug testing.
• Must successfully pass applicable background and motor vehicle screenings, where required.

Physical Requirements

• Ability to move around and stand for long periods of time
• Visual Acuity
• Tolerance of Temperature Fluctuations
• Ability to pass a physical agility test*
• Completing a 200-foot relay in under 60 seconds
• Climbing the levels of a multi-level go-kart track
• Starting and maneuvering go-karts, including double-karts, on inclines and flat surfaces
• Safely rotating and repositioning weighted karts

*Tracks Department Physical Agility Requirement

Due to the physical demands of this role, candidates must successfully complete a physical agility assessment to demonstrate they can safely perform the essential job functions. Applicants who do not meet the requirements of the assessment will not be disqualified from employment and may be considered for other available positions that better align with their qualifications and abilities.

Fun Spot America is committed to providing equal employment opportunities and placing team members in roles where they can succeed. If you have questions about the assessment or the placement process, please contact Human Resources.

We appreciate your interest in becoming part of the Fun Spot America team.

Benefits

• Birthday PTO available immediately
• Holiday double pay
• Seasonal Bonuses (subject to performance)
• Pay on-demand (for those 18 years and older)
• In-park food and beverage team member discounts
• Discounted Fun Spot America Theme Park admission and retail
• Free admission and discounts to local partner attractions
• 401K eligibility after 6 months of continuous service with company match available (for those 21 years and older)
• Optional voluntary benefits to enroll in, including Lyric and Legal Shield

Equal Opportunity Employer

At Fun Spot America Theme Parks, we embrace diversity, inclusion, and equal opportunity. We do not discriminate based on race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, or any other protected status.