Job Description

Company Description

We take care of our employees, and they take care of our customers!

Become a member of a global community! The international logistics industry is an integral piece of the global trade puzzle; we make the world go round. Global supply chain management is what we do, and at the heart of Expeditors you will find professionalism, leadership, and a friendly environment, all of which foster an innovative, customer service-based approach to logistics. Expeditors is a global logistics company headquartered in Seattle, Washington. As a Fortune 500 company, we employ over 19,000 trained professionals in a worldwide network of over 350+ locations across six continents. Expeditors satisfies the increasingly sophisticated needs of international trade through customized solutions and seamless, integrated information systems.

Our Mission

We recruit, train, and retain the very best logistics and technical experts the world over. We love to promote from within - more than 50 percent of our employees have been at Expeditors for five years or more. Our high retention rate is influenced by a unique compensation program for positions that are more than just jobs - they're chances to grow, do what you love and build a career with us!

Job Description

Schedule:

Sunday – Wednesday 3PM – 2AM (4-10 hour shifts) or Sunday – Thursday 3PM – Midnight (5-8 hour shifts)

Main Job Duties:

• Proactive and timely notification of all delays to branches (Exception Management)
• Monitoring consolidations to identify mis-routes and incomplete or inaccurate data.
• Proactive tracking of lane cost protected by branches and gateways.
• Tracking all routes in transit and identifying pending or potential delays.
• Work with carriers to ensure all planned routes have equipment assigned.
• Monitoring daily lane volumes to identify need for additional capacity.
• Identifying the need of and arranging additional capacity for demand and/or service recovery as needed.
• Working with branch, gateways, and carriers to enact contingencies as deemed necessary.

Qualifications

Minimum Qualifications

• Bachelor’s Degree or previous logistics experience
• Ability to work in Phoenix, AZ Metro Area
• Basic Microsoft Office knowledge
• Fluency in written and spoken English language

Desired Qualifications

• Customer Service Experience
• Intermediate to Advance knowledge of Microsoft Tools (Excel, Power Bi, SharePoint, ect)

Additional Information

Expeditors offers excellent benefits for our full-time employees:

• Paid Vacation (first year prorated based off month of hire then eligible for 15 days)
• Holidays
• Flexible Days
• Work from Home Days
• Commuter Benefit
• Paid Sick Time (accrual rate of 1 hour of sick time per 30 hours paid)
• 401(k) Retirement Savings Plan with employer match
• Employee Stock Purchase Plan (ESPP)
• Medical, Prescription Drug, Dental & Vision Coverage
• Health Savings Account (HSA)
• Life and Disability Insurance
• Paid Parental Leave (additional eligibility criteria)
• Dependent Care Flexible Spending Account (DC FSA)
• Employee Assistance Program (EAP)
• Training and Personnel Development Program
• Educational Assistance and Reimbursement

All your information will be kept confidential according to EEO guidelines. We do not require the inclusion of the dates you attended or graduated from any educational institution in the application, and you may remove or redact any such dates as well as any references to your date of birth or age from your resume and any other files you submit with your application if you so choose. Uploading a photograph with your application is neither suggested nor required.