Job Description

Essential Functions

• Manages a team of supervisors and managers.
• Lead operating planning of forecasting labor.
• Contact with customers and manage relationships between operations and customers.
• Direct and coach team on labor costs and impact on operations.
• Demonstrate an ownership approach to the business.
• Keeps reports up to date.
• Meet contractual goals.
• Oversees logistics of yard planning
• Ensure contracts of customers are accurate.
• Customer for account receivables.

Competencies

• Possess strong conflict resolution and communication skills.
• Effective customer relations skills.
• Ability to be analytical and apply to solving problems.
• Ability to adapt to different situations.
• Possess stress management skills.
• Demonstrate supervisory/leadership skills and initiative.
• Ability to work efficiently in a multi-tasking, time sensitive, fast paced environment.
• Ability to manage a budget.
• Ability to communicate and exercise as a leader when necessary.

Supervisory Responsibility

This position has direct reports.

Work Environment

Well-lighted, heated and/or air-conditioned indoor office, production setting, outdoor/indoor shop environment or enclosed vehicle with adequate ventilation and protection from extreme weather conditions.

Physical Demands

Light physical activity performing non-strenuous daily activities of an administrative or production/technical nature. Manual dexterity sufficient to reach and handle items.

Position Type/Expected Hours of Work

This is a full-time position. Days and hours of work are primarily 8 hours each day, Monday through Friday on a day shift. This position often requires overtime.

Travel

Overnight travel (up to 75%) by land and/or air.

Required Education and Experience

• Bachelor's degree (B. A.) from four-year college or university.
• Computer Operations
• Proficient personal computer skills including electronic mail, record keeping, routine database activity, word processing, spreadsheet, graphics, etc.

Work Authorization/Security Clearance

• Must be able to obtain TWIC badge (Transportation Working Identification Credential).
• Must have a valid Driver’s License.

Other Duties

Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice.