Job Description

Carrier is the leading global provider of healthy, safe and sustainable building and cold chain solutions with a world-class, diverse workforce with business segments covering HVAC, refrigeration, and fire and security. We make modern life possible by delivering safer, smarter and more sustainable services that make a difference to people and our planet while revolutionizing industry trends. This is why we come to work every day. Join us and we can make a difference together.

About This Role

As a Global Travel Manager, you will lead Carrier's Global Travel procurement programs to strategically achieve optimum savings, standardize programs with keen, detailed oversight on compliance to policy and practices. Candidate should have a good grasp of financial analysis as well as credit card banking processes.

Key Responsibilities:

Category Procurement:

• Formulate comprehensive procurement strategies for various travel-related categories, such as airlines, hotels, ground transportation, and other travel services.
• Conduct market research and analysis to identify potential suppliers and negotiate favorable terms and pricing.
• Collaborate with stakeholders to identify specific travel-related needs and align procurement strategies with organizational objectives.
• Ensure compliance with company policies, industry regulations, and ethical procurement practices.
• Effectively manage a direct report.

Contract Management:

• Oversee the contract signing process, ensuring all necessary legal and commercial terms are clearly defined and agreed upon.
• Monitor and evaluate supplier performance against established contract terms, addressing any discrepancies or issues promptly.
• Collaborate with legal and finance teams to handle contract modifications, extensions, and terminations when necessary.

Supplier Management:

• Establish a robust supplier evaluation framework to assess the performance and capabilities of existing suppliers regularly.
• Identify opportunities for supplier development and work closely with suppliers to improve their offerings and service levels.
• Conduct supplier audits and evaluations to ensure compliance with quality standards, sustainability practices, and regulatory requirements.

Internal Coordination:

• Facilitate effective communication and cooperation with the travel operations team to understand their requirements and align procurement strategies accordingly.
• Collaborate with the finance team to ensure budgetary adherence and cost optimization in the procurement process.

Required Qualifications:

• Bachelor’s Degree – Supply Chain, Business Management, Finance and/or Corporate Travel Experience
• 5+ years’ experience in Supply Chain, Meetings and Events and/or Corporate Travel
• 3+ years of experience with change management, project management in supply chain, finance, digital systems or banking/treasury
• Ability to travel 10 – 15%

Preferred Qualifications:

• Proven track record of extensive experience in Travel Services procurement, with a deep understanding of the intricacies of the industry.
• Demonstrated ability to independently manage and execute end-to-end procurement projects, including demand analysis, sourcing, negotiation, and contract management.
• Up-to-date knowledge of the latest trends and technologies in the travel or tourism industry, and a keen interest in leveraging innovative solutions to enhance procurement processes.
• Strong analytical skills and the ability to make data-driven decisions, with proficiency in using procurement software and tools.
• Excellent negotiation and communication skills, with the ability to build and maintain strong relationships with suppliers and internal stakeholders.
• Detail-oriented, good grasp of financial analysis and highly organized, with the capacity to handle multiple projects simultaneously and meet tight deadlines.

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