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  Oversee end-to-end international trade flows at a global level without direct involvement in daily clearance
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  Ensure local teams comply with global trade and regulatory standards
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  Analyze data to identify operational bottlenecks, compliance risks, and improvement opportunities
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  Resolve complex, high-impact issues beyond local team capabilities
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  Develop high-level dashboards and reports to provide visibility to senior management
  Process Transformation & Automation
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  Assess and understand current manual workflows within GTPC operations
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  Identify opportunities to replace manual processes with automated systems
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  Design and implement automation strategies to improve efficiency and accuracy
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  Collaborate with IT and global stakeholders to develop digital solutions and reduce human error
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  Drive transformation from manual “checking” processes to exception-based management
  Research & Strategic Advisory
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  Lead research on new trade lanes, regulatory changes, and duty optimization strategies (HTS/FTA)
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  Develop and standardize global trade playbooks and best practices
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  Provide expert advisory to internal stakeholders on trade compliance and optimization
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  Foster strong collaboration across departments to improve workflow efficiency
  Leadership & Ownership
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  Lead and develop a team of Assistant Managers and Executives
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  Drive the team’s transition from operational execution to analytical and strategic roles
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  Take full ownership of the GTPC roadmap and continuous improvement initiatives
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  Influence and align local teams with global strategies and system adoption

Requirements

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  Bachelor’s Degree in any discipline
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  Minimum 5 years of experience in global trade, import/export regulations, and compliance
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  Strong knowledge of customs regulations, HS classification, rules of origin, FTA, and customs valuation
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  Experience in FMCG industry (e.g., food, retail) is an added advantage
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  Proven leadership experience with strong people management skills
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  Excellent analytical thinking with a data-driven mindset
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  Strong communication skills in English (written and spoken)
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  Ability to understand Mandarin is an added advantage

Benefits

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  Petrol allowance and Touch ‘n Go (TNG) card provided for daily travel (home to office)
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  Annual leave and medical leave entitlement
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  EPF, SOCSO & EIS contributions
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  Medical benefits and insurance coverage
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  Performance bonus based on individual and company performance
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  Career progression and regional exposure opportunities
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  Dynamic and collaborative working environment