Job Description

About the Role:
As an Operations Coordinator, you will apply your extensive knowledge and advanced skills to tackle complex operations and administrative challenges with the core area of work around Talent Acquisition operations. You will find solutions to sophisticated problems and contribute significantly to maintaining and improving operational performance.

Responsibilities:

• Support & close all transaction activities under the GTA Operations work scope.
• Work closely with Talent acquisition team & ensure all Operational deliverables are closed on time & with the accuracy
• Ensure all activities are performed as per the defined SLA & the agreed Processing standards.
• Serve an instrumental link between Talent Acquisition & the Global Operations team.

Apart from the above,

• Lead and implement improvements in order processing and fulfillment.
• Manage high-level inventory control systems and audits.
• Foster strategic relationships with key suppliers and vendors.
• Oversee and optimize logistics and supply chain operations.
• Develop comprehensive, detailed operational reports and forecasts.
• Lead planning and execution of inventory and warehousing strategies.
• Coordinate and lead cross-functional teams on critical projects.
• Address and resolve complex operational issues.
• Implement high-impact process improvements.
• Provide training and guidance to junior and mid-level associates.

Behaviors:

• Maintain Office Discipline to the Highest standards
• Mainatin healthy relationships with all peers as well as stakeholders
• Work Life Balance & ensure minimal unplanned leaves

Skills:
• Leadership Skills: Lead teams and projects effectively.
• Strategic Inventory Control: Advanced inventory management practices.
• Vendor Relations: Develop and maintain strategic partnerships.
• Supply Chain Optimization: Enhance logistics and supply chain processes.
• Comprehensive Reporting: Develop detailed and actionable reports.
• Strategic Planning: Contribute to high-level operational strategies.
• Cross-Functional Coordination: Lead and manage multi-department initiatives.
• Complex Problem-Solving: Find solutions to the most challenging operational issues.

Level criteria B4 (for internal use only):
• Requires extensive knowledge and has advanced skills and expertise in operational or administrative processes and activities
• Generates potential solutions to complex operational or administrative problems; looks beyond the immediate problem to the broader implications of actions or decisions
• Completes operational or administrative work with minimal supervision; may work autonomously without established procedures and practices
• Communicates important and/or sensitive information and negotiates with higher levels in other departments and/or outside organizations
• May coordinate the work of others, but is not a supervisor

Our Interview Practices

To maintain a fair and genuine hiring process, we kindly ask that all candidates participate in interviews without the assistance of AI tools or external prompts. Our interview process is designed to assess your individual skills, experiences, and communication style. We value authenticity and want to ensure we’re getting to know you—not a digital assistant. To help maintain this integrity, we ask to remove virtual backgrounds and include in-person interviews in our hiring process. Please note that use of AI-generated responses or third-party support during interviews will be grounds for disqualification from the recruitment process.

Applicants may be required to appear onsite at a Wolters Kluwer office as part of the recruitment process.