Job Description

Whether it's the unique breadth of our integrated offering that covers Injectable Aesthetics, Dermatological Skincare and Therapeutic Dermatology products; or our commitment to recognizing and rewarding people for the contribution they make - working here isn't like anywhere else.

At Galderma, we actively give our teams reasons to believe in our ambition to become the leading dermatology company in the world. With us, you have the ultimate opportunity to gain new and challenging work experiences and create an unparalleled, direct impact.

The Global Recruitment Operational Excellence Lead at Galderma is a leadership role responsible for designing, driving, and executing world-class recruitment operations, processes, SLA’s , policies across all regions and business units. The role ensures operational efficiency, process consistency, and continuous improvement throughout the global talent acquisition organization. This individual will indirectly manage an eco-system of various professionals within the organisation being primarily : In-House Recruiters, RPO Recruiters, HRIS , Procurement, Hiring Managers , Candidates and collaborate closely with regional and functional recruitment leaders, HR, and business stakeholders to deliver best-in-class candidate and hiring manager experiences.

Key Responsibilities

• Develop and execute a global recruitment operations operational plan made of initiatives aligned with overall business objectives and talent acquisition goals.
• Lead the standardization and optimization of recruitment processes, create hiring managers & Recruiter’s Trainings, ensure right policies are created & adapted, and tools to drive efficiency, scalability, and compliance.
• Implement and oversee global recruitment technology platforms (ATS, CRM, analytics tools), ensuring adoption, training, and continuous improvement.
• Establish and monitor key performance indicators (KPIs) and metrics to measure recruitment effectiveness, operational efficiency, and service delivery.
• Drive continuous improvement initiatives, leveraging data and market insights to identify process gaps and implement innovative solutions.
• Partner with regional and functional recruitment leaders to ensure consistent delivery of operational excellence and support local adaptation where necessary.
• Ensure compliance with global and local regulations, data privacy standards, and company policies throughout all recruitment activities.
• Manage vendor relationships and oversee the performance of external recruitment solutions partners (RPO, Background Check Vendors, Recruitment Agencies etc....)
• Champion a culture of operational excellence, customer focus, and innovation within the global talent acquisition function & Beyond

Qualifications & Experience

• Bachelor’s degree in Human Resources, Business Administration, Sciences, or related field; advanced degree preferred.
• Significant experience in recruitment operations or talent acquisition, with at least 5 years in a global leadership role with a focus on process improvements, TA Technology Implementation, User Experience Improvements, Compliance , Reporting & Analytics
• Proven track record of designing and implementing global recruitment operations strategies and process improvements.
• Extensive experience with recruitment technologies (ATS, CRM, automation, and analytics tools).
• Strong analytical skills with the ability to interpret data, create actionable insights, and drive decision-making.
• Excellent communication, stakeholder management, and influencing skills across cultures and seniority levels.
• Strong project management skills (PMO / GPO background an asset) and experience managing large-scale, cross-functional projects.
• Ability to thrive in a fast-paced, complex, and matrixed global environment.
• Fluency in English; additional languages are an advantage.

Key Competencies

• Strategic thinking and problem-solving
• Operational excellence and continuous improvement mindset
• Change management
• Cross-cultural collaboration
• Customer orientation
• Results-driven

Location & Travel

This is a global role, based within our Global Hub in Cracow, with flexibility for remote work (3 Days / Week in the Office is required).

Reporting Line

Reports to: Global Head of Total Talent