Job Description

ESSENTIAL FUNCTIONS

Item Master Data Management

• Create, update, and maintain item master records within ERP
• Maintain item attributes including manufacturer, supplier part number, UOM, commodity classification, description, and financial accounts (inventory and expense accounts)
• Standardize item data across service lines and locations
• Extend items to new markets, locations, and warehouses
• Deactivate obsolete or inaccurate items to maintain data integrity

Operational Support

• Ensure items align with contracted vendors when applicable
• Support inventory structures, including PAR levels and MIN/MAX settings
• Validate item setup prior to onboarding new markets

Vendor Integration Support

• Coordinate cXML item mapping for existing vendors (training required)
• Provide supplier item numbers and location mapping for catalog or cXML ordering
• Partner with supply chain teams to ensure successful integration of vendor items

Training & Process Improvement

• Provide item master training for supply chain staff
• Partner with buyers to ensure proper categorization and compliance across service lines
• Identify gaps in system utilization and recommend improvements
• Support enhancements to item master processes and overall ERP usage

KNOWLEDGE

• Understanding of supply chain operations, procurement processes, and inventory management
• Knowledge of item master data structures and data governance best practices
• Familiarity with supplier integrations, including cXML and catalog management
• Basic understanding of financial systems and account structures related to purchasing
• Knowledge of contract management processes and pricing validation
• Understanding of system workflows, user access controls, and configuration management

SKILLS

• Strong attention to detail with a focus on data accuracy and integrity
• Analytical and problem-solving skills with the ability to troubleshoot system and data issues
• Strong organizational skills with the ability to manage multiple priorities
• Effective communication skills across technical and non-technical stakeholders
• Ability to support process improvement and system optimization initiatives
• Basic project coordination and change management skills

ABILITIES

• Ability to maintain high levels of accuracy in a data-intensive environment
• Ability to communicate system processes clearly to end users
• Ability to work cross-functionally and support multiple stakeholders
• Demonstrate professionalism, accountability, and a continuous improvement mindset

EDUCATION

• Bachelor’s degree in Business, Supply Chain, Information Systems, or related field preferred; relevant work experience demonstrating equivalent knowledge and skills may be considered in lieu of a degree.

ENVIRONMENTAL WORKING CONDITIONS

• Hybrid work
• 10% travel required

PHYSICAL/MENTAL DEMANDS

• Standard office environment requires sitting and computer use
• Manual dexterity for system navigation and data entry

ORGANIZATIONAL REQUIREMENTS

• HOPCo Mission, Vision and Values must be read and signed.

This description is intended to provide only basic guidelines for meeting job requirements. Responsibilities, knowledge, skills, abilities and working conditions may change as needs evolve.