Job Description

The Body Shop

When Anita Roddick founded The Body Shop in 1976, she had a vision. Business as a force for good – that’s us. Over 40 years later, we’re proud to be pioneering cruelty-free beauty every step of the way. We’re the original ethical beauty brand. We’ve got a thing for empowering people and enriching our planet. We’re all about keeping it real, in every way possible. Our activist roots remain a huge part of everything we do, from our iconic window posters to our vegetarian products to our infamous campaigns. We’re never afraid to stand up and speak the truth. We like to do things a little differently around here.

The Body Shop is committed to generating positive economic, social and environmental impact. We’re fighting for what we believe in now more than ever. No holding back. Breaking the mould has always come naturally to us, and we need someone who’s not afraid to mix things up.

Your role in a nutshell

The Global Supply Chain Analyst is responsible for providing reporting, data analysis, and performance tracking across the supply chain function. The role is responsible for collecting, analysing and presenting operational data to improve decision making, identify trends and support continuous improvement initiatives. We are looking for someone who can join us on a 12 month fixed-term contract with hybrid working arrangements.

More about the role

Reporting and Analysis

• Develop, maintain, and continuously enhance supply chain reports, dashboards, and KPI tracking tools to provide clear operational visibility and support informed business decision-making across the supply chain function.
• Analyse a broad range of supply chain and operational metrics, including inventory levels, stock health, supplier performance, excess and obsolete inventory, service levels, and operational efficiency, to identify trends, risks, root causes, and opportunities for process improvement.
• Prepare and distribute detailed weekly, monthly, and quarterly operational performance reports and executive summaries for management teams and key stakeholders.
• Maintain and update reporting documentation, KPI definitions, dashboard standards, and reporting procedures to ensure consistency, transparency, and effective knowledge sharing across teams.
• Collaborate closely with procurement, logistics, warehouse, finance, inventory planning, and operations teams to gather reporting requirements, understand business needs, and deliver actionable insights.

Data Analysis & Continuous Improvement

• Conduct detailed supply chain performance evaluations to identify cost-saving opportunities, operational inefficiencies, process gaps, and areas for continuous improvement across the supply chain network.
• Support reporting automation and process improvement initiatives aimed at improving reporting efficiency, reducing manual processes and enhancing data visibility.

What we look for

Skills

• Strong analytical and problem-solving skills with a proactive approach to identifying and resolving issues.
• Excellent communication and relationship-building skills to effectively collaborate across departments Ability to work with large data sets, in a fast-paced environment.
• Attention to detail and accuracy.

Competencies

• Customer orientated
• Demonstrates entrepreneurship
• Analytical and data-driven mindset
• Attention to detail, problem solving and effective communicator
• Manages complexity

Experience

• 3-5 years experience in a supply chain or operations role, with demonstrated expertise in planning, forecasting and/or reporting.
• Understanding of Inventory management best practice and procedures.
• Experience with cost-control initiatives and process improvement in a supply chain environment

Tools & Technology

• Proficiency in ERP systems and planning systems, SAP preferred but not essential.
• Advanced excel skills
• Knowledge of supply chain principles (MRP/S&OP/Inventory management)
• Experience using BI tools such as Power BI, SAP BW

Benefits

As well as a competitive salary, here are just a few of the rewards that you can look forward to if you join us: a 6% non-contributory pension plan, 23 days holiday, 50% staff discount and access to product sample sales, access to Perks at Work, our online shopping channel with exclusive deals & discounts, as well as LOVE money to spend on your wellbeing and personal development.