Department: Global Tech Services (GTS)
Location: Advance, NC
Reports To: GTS Manager / GTS Senior Manager
Employment Type: Full-Time
Global Tech Services - Tech II
Independent technical role supporting enterprise-wide systems across Manufacturing, Distribution, Supply Chain, Retail, and Back Office operations. Provides advanced troubleshooting and system support while maintaining documentation and implementing technical solutions.
Primary Responsibilities
Technical Support
System Management
Documentation & Process
Required Qualifications
Certifications
Technical Skills
Professional Skills
Additional Requirements
This position requires technical expertise, strong problem-solving skills, and dedication to customer service excellence while maintaining enterprise-wide system support.
Ashley Furniture Industries, LLC. (Ashley) is the largest furniture manufacturer in the United States and one of the largest in the world. Established in 1945, Ashley offers one of the industry’s broadest product assortments to retail partners in 155 countries. From design through fulfillment, Ashley continuously strives to provide our customer with the best values, selection and service in the furniture industry.
We are passionate about every piece of furniture we build, from the finest detail to the largest idea. From the moment we conceive a design, to the point that our furniture is produced in our world-class advanced manufacturing operations, and ultimately packaged, delivered and accepted into the home -– we aim for complete satisfaction.
Our Vision and Mission:
We want to be the Best Home Furnishings Company
Improve Quality
Reduce Cost
Do More Business
Be Profitable
Stay in Business
