Job Description

Now Brewing – global responsibility lead! #tobeapartner

From the beginning, Starbucks set out to be a different kind of company. One that not only celebrated coffee and the rich tradition, but that also brought a feeling of connection. We are known for developing extraordinary leaders who share this passion and are guided by their service to others.

As a lead on the Community & Social Impact team within Global Communications & Corporate Affairs, you will lead key programs that engage partners (employees) and deliver meaningful community impact. You will collaborate with partners across the company to develop and execute enterprise-wide programs that inspire and equip partners to volunteer and give in their coffeehouses and communities. You will build and maintain strategic relationships with nonprofits, industry leaders, and key stakeholders both inside and outside Starbucks to drive innovation, strengthen program impact and build support for key priorities.

As a global responsibility lead, you will…

• Lead program strategy and execution: Develop, deliver and continuously improve large-scale, complex, and highly visible programs that engage partners in their communities. Oversee program strategies, budgets, partnerships, and all aspects of execution.
• Cultivate collaborative relationships: Build and nurture strategic partnerships with key cross-functional partners and external nonprofit and industry organizations to bring stakeholders together, influence without direct authority and build support for shared priorities.
• Use insights to inform innovation: Listen to partners and analyze engagement trends to inform future program strategies. Translate insights into recommendations that improve the partner experience and increase program impact.
• Communicate with stakeholders: Develop and share timely program updates, resources, communication tools, and reports with stakeholders across the organization, including retail partners and mid-level, regional and senior leaders. Create clear, practical tools that help partners take action to deepen the engagement of each coffeehouse in its local community.

We’d love to hear from people with:

• 5+ years of experience leading social or environmental impact programs and/or 5+ years of experience developing and executing strategies, managing multiple complex programs, engaging cross-functional teams and influencing without direct authority.
• Experience developing and managing national and/or global stakeholder relationships and partnerships, including oversight and execution of contracts.
• Experience representing an organization with nonprofit organizations, industry leaders and other external stakeholders.
• Written and verbal communication skills, including tailoring communications to a variety of stakeholder groups and creating and delivering executive presentations.
• Experience defining program goals, conducting partner listening, using qualitative and quantitative insights, and measuring and communicating program impact.
• Experience clearly and concisely synthesizing and reporting on program impact.
• Experience navigating ambiguity and solving complex problems in a fast-paced environment.
• Experience managing program budgets.
• Highly collaborative style with the ability to organize and manage cross-functional teams and relationships, and to work both independently and collaboratively in remote and face-to-face environments.

As a Starbucks partner, you (and your family) will have access to medical, dental, vision, basic and supplemental life insurance, and other voluntary insurance benefits. Partners have access to short-term and long-term disability, paid parental leave, family expansion reimbursement, paid vacation from date of hire*, sick time (accrued at 1 hour for every 25 hours worked), eight paid holidays, and two personal days per year. Starbucks also offers eligible partners participation in a 401(k) retirement plan with employer match, a discounted company stock program (S.I.P.), Starbucks equity program (Bean Stock), incentivized emergency savings, and financial well-being tools. Additionally, Starbucks offers 100% upfront tuition coverage for a first-time bachelor’s degree through Arizona State University’s online program via the Starbucks College Achievement Plan, student loan management resources, and access to other educational opportunities. You will also have access to backup care and DACA reimbursement. Starbucks will comply with any applicable state and local laws regarding employee leave benefits, including, but not limited to providing time off pursuant to the Colorado Healthy Families and Workplaces Act, and in accordance with its plans and policies. This list is subject to change depending on collective bargaining in locations where partners have a certified bargaining representative. For additional information regarding partner perks and more detailed information about benefits, go to starbucksbenefits.com.

*If you are working in CA, CO, IL, LA, ME, MA, NE, ND or RI, you will accrue vacation up to a maximum of 120 hours (190 in CA) for roles below director and 200 hours (316 in CA) for roles at director or above. For roles in other states, you will be granted vacation time starting at 120 hours annually for roles below director and 200 hours annually for roles director and above.

The actual base pay offered to the successful candidate will be based on multiple factors, including but not limited to job-related knowledge/skills, experience, geographical location, and internal equity. At Starbucks, it is not typical for an individual to be hired at the high end of the range for their role, and compensation decisions are dependent upon the facts and circumstances of each position and candidate.

We believe we do our best work when we're together, which is why we're onsite four days a week.

Join us and inspire with every cup. Apply today!

Starbucks Coffee Company is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, age, national origin, disability, or protected veteran status, or any other characteristic protected by law.

Qualified applicants with criminal histories will be considered for employment in a manner consistent with all federal, state and local ordinances.

Starbucks Coffee Company is committed to offering reasonable accommodations to job applicants with disabilities. If you need assistance or an accommodation due to a disability, please contact us at applicantaccommodation@starbucks.com or 1(888) 611-2258.